Warranty

This document is reviewed on an ongoing basis.

MKF_0734 7/19

IVC Residential Warranty Guide

Sheet Vinyl Flooring

Warranty Remedy

If your IVC floor fails to perform as stated in the applicable IVC Residential Warranty Guide, IVC will determine whether it will assist in the

repair of the defective area or supply new IVC material of the same color, design or grade if available. If unavailable or discontinued, IVC

reserves the right to select and supply similar IVC material. At times, it may be necessary to contract a Certified Inspector to determine

unknown causes; IVC reserves the right to determine if this action is necessary or not.

1. If IVC authorizes repairs or replacement of a section as a result of a warranty claim, you will be required to clear any items placed

over the affected area subsequent to the original installation. IVC will not credit or reimburse cost associated with the removal of

those items.

2. IVC will reimburse reasonable labor costs (up to 100%) based on a detailed statement if professional installation was paid for when

the original floor was installed for years 1 and 2. For years 3 through 5, 50% of reasonable labor costs will be reimbursed if professional

installation was paid for when the original floor was installed. After 5 years, there will be no reimbursement for installation labor.

3. Labor reimbursement will not be considered for installations not adhering to the IVC Residential Installation Guide*.

4. Warranty coverage for a replacement floor will be limited to the remaining portion of the original warranty as set forth in the

schedule below.

Consequential or Incidental Damages

IVC EXCLUDES AND WILL NOT PAY CONSEQUENTIAL OR INCIDENTAL DAMAGES UNDER THESE LIMITED WARRANTIES. By this

we mean that IVC will not credit or pay for any loss, expense, or damage other than to the flooring itself that may result from a

manufacturing related defects in the flooring. Some examples of consequential or incidental damages are: replacement of subfloors or

underlayments, trim moldings, disconnecting / reconnecting appliances or fixtures as well as moving of furniture.

NOTE: If your floor is replaced because of discoloration due to “bottom up staining,” mold or mildew growth or asphalt /non-asphalt

tracking**, this is considered a site-related condition and the replacement floor will not be warranted against future discoloration or staining.

THERE ARE NO WARRANTIES BEYOND THIS EXPRESSED WARRANTY. ALL OTHER WARRANTIES INCLUDING IMPLIED WARRANTIES,

WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE, ARE EXCLUDED. PLEASE NOTE: SOME STATES AND

PROVIDENCES DO NOT ALLOW EXCLUSIONS OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE LIMITATIONS

OR EXCLUSIONS MAY NOT APPLY TO YOU.

For details on how to file a claim, please refer to our “How to File a Claim”(p.8) section.

* The installation manual is reviewed on a regular basis, and floors must be installed according to the recommendations that are current

and available at the time of installation.

** IVC recommends non-asphalt sealers to help avoid walk off staining.

This document is reviewed on an ongoing basis.

MKF_0072 6/8/18

IVC Residential Warranty Guide

Sheet Vinyl Flooring