Use and Care Manual

21
TROUBLESHOOTING
TROUBLESHOOTING
Flat Beer: Foamy head disappears quickly, and/or beer lacks the usual
brewery-fresh flavor
Possible Causes Solutions & Explanations
1 Grease on the glass. Don’t wash your beer glasses together
with glasses that have been used
for milk or similar fatty substances
(including lipstick!). Make sure lipstick
has been removed from glassware if
stained.
An excess amount of germicides can
also build up and leave a greasy film on
the glass.
Where health laws permit doing so, it’s
better to steam and sterilize your beer
glasses.
Wash glasses thoroughly with a quality
detergent. DO NOT USE SOAP.
Don’t wipe glasses to dry them. Allow
glasses to air-dry by placing them on
wire or corrugated metal.
Rinse the glass in fresh, cold water
before serving beer in it. Beer is best
served in a wet glass.
2 Beer was improperly drawn into the
glass.
Always open the tap faucet quickly and
completely. Never open it partway.
Make sure you have checked to find the
best distance to keep the glass away
from the tap while drawing the beer.
The foam should create a tight, creamy
head, and the collar on the average glass
should be between ¾" and 1"high.
If beer is incorrectly drawn with no head,
it may appear to be flat, despite not
being flat.
3 Not enough pressure is being
provided to the keg lines.
Check the pressure gauge to make sure
it’s still between 10-12 PSI, and adjust if
necessary.