User Manual

14
TROUBLESHOOTING
TROUBLESHOOTING
POWER TROUBLESHOOTING
Symptom Possible Causes Probable Solution
Power cable is
plugged in, but the
power indicator
light is not
illuminated.
There is no power
coming from the
power supply, or
the plug is not fully
inserted.
• Check if you have lost power in
other parts of your home. If so, call
your electricity provider and wait
for power to be restored.
• Check whether the outlet or the
circuit has been damaged. If so, try
another outlet.
• Check whether the power cord is
loose or not fully inserted. Unplug
it and plug it back in.
• Check to make sure the power
cord has not been damaged. If it
has, disconnect the unit and call
customer service or an electrician
right away.
Fuse is blown. Replace the fuse.
Dehumidifier will
not start. Bucket
full indicator is lit.
Bucket is
improperly placed
or removed entirely.
Empty the bucket and replace it
correctly.
Unit can run
normally but
dehumidifying will
not start.
Humidity is set too
high.
Press the minus button to lower the
humidity level if you’d like the air
to be drier, or press the CO button
so that the CONTINUOUS indicator
LED is lit, and the dehumidifier will
run continuously.
FUNCTIONAL TROUBLESHOOTING
Symptom Possible Causes Probable Solution
Dehumidifier
is not
performing
well.
An obstruction is
blocking the air vents.
Make sure no curtains, clutter, or furniture
are blocking the airflow of the unit.
Air filter needs to
be cleaned.
Clean the air filter.
Room is not
properly sealed.
Close all doors, windows, and/or other
openings to outside the room.
Room temperature
is too low.
The best environment for dehumidifying is
a warmer room. If the room is too cold, the
dehumidifier will not work as well. Make sure
the room temperature is above 41 °F (5 °C).