Operating instructions

40
IX. Appendix 1
Troubleshooting
Failure
Possible cause
The phone fail to power
on
1 Check that the battery is charged;
2 Check that the battery is installed correctly.
SIM card error
1 Check whether the SIM card is dirty. If the card is dirty, clean it
2 Reinstall the SIM card
3 If the SIM card is damaged, replace the SIM card.
Weak signal
Check that the signal intensity indicator on the screen. 4 bars indicate a
strong signal, and 2 bars or less indicate a weak signal.