User's Manual

SSI OPENWAY 2.0 SmartMeter User Guide
SMR45-4601B 12
With either process, be sure to perform these initial steps:
1. Confirm that the meter is actually installed in the field.
2. Verify that the PIN for that meter is correct.
3. Verify that the site exceeds the acceptable minimums using the Coverage Validation Unit.
TMS Troubleshooting Flowchart (for meters that have been previously provisioned successfully)
4.2 Troubleshooting Process Description
Process
Steps
Description Action
1 Is Meter Installed in field? Check work orders, inventory management, or verify with
Field Personnel that meter is installed and energized at a
valid Customer location.
2 Install Meter Refer to the Installation section of this document