SmartMeter™ System SSI OPENWAY 2.
SSI OPENWAY 2.0 SmartMeter User Guide Copyrights ® Copyright 2006 SmartSynch , Inc. All rights reserved. No part of this documentation may be reproduced transmitted, processed, or recorded by any means or form, or be released to any third party without the express written consent of SmartSynch, Inc. Trademarks ® SmartSynch , SmartSynch logo, TMS™, and SmartMeter™ are trademarks or registered trademarks of SmartSynch, Inc.
SSI OPENWAY 2.0 SmartMeter User Guide Table of Contents 1 INTRODUCTION ...............................................................................................................................................5 1.1 ABOUT THIS GUIDE ........................................................................................................................................5 1.2 REFERENCE MATERIALS ...............................................................................................................
SSI OPENWAY 2.0 SmartMeter User Guide 1 Introduction 1.1 About This Guide This document is a manual designed to help guide you through the testing, installation and activation of your SSI OPENWAY 2.0 SmartMeter. This manual provides general instructions on the support of your SmartMeter and references to supporting manufacturer documentation for detailed guidelines and instructions on features and operating characteristics of the SmartMeter for installation, programming, communication, and troubleshooting.
SSI OPENWAY 2.0 SmartMeter User Guide 1.3.2 Documentation Feedback SmartSynch, Inc. strives to produce quality documentation for our products and welcomes your feedback. If you have comments or recommendations about our online help or printed guides, you can email us. Please send email messages to cs@smartsynch.com. This email address is only for documentation feedback. If you have a technical question, please contact your technical support representative. 1.3.
SSI OPENWAY 2.0 SmartMeter User Guide 2 Getting Started Please review the reference documentation before you begin the installation and use of the supporting software. 2.1 Operations The SSI OPENWAY 2.0 SmartMeter is an Itron OPENWAY CENTRON electronic electricity meter integrated with a SmartSynch Interface (SSI) Module, which fully supports ANSI standards for electricity metering and is intended for use by commercial and industrial utility customers. The SSI OPENWAY 2.
SSI OPENWAY 2.0 SmartMeter User Guide 2.2.3 Interference with Other Devices The communication module embedded in the SSI OPENWAY 2.0 SmartMeter receives and transmits radio frequency (RF) energy while in operation. Interference can occur if it is placed too close to televisions, radios, computers, or inadequately sheltered equipment. Follow any applicable regulations if you suspect that this device may cause interference or danger. 2.
SSI OPENWAY 2.0 SmartMeter User Guide 3 Installing the SSI OPENWAY 2.0 SmartMeter 3.1 Preliminary Inspections The SSI OPENWAY 2.0 SmartMeter is calibrated and tested at the factory and is ready for installation. Before installing and applying power to the SmartMeter, a quick inspection of the SmartMeter is recommended to ensure there is no damage to the SmartMeter, which could possibly occur during shipping. Physical damage to the SmartMeter indicates potential damage to the inside of the SmartMeter.
SSI OPENWAY 2.0 SmartMeter User Guide 3. Once in the Pre-Configured state, the SSI embedded software transmits an Auto-Configuration message to the configuration server. 4. Upon receiving the meter’s Auto-Configuration message, the configuration server will set all of the customer specific parameters into the SSI module’s non-volatile memory. 5.
SSI OPENWAY 2.0 SmartMeter User Guide 4 Troubleshooting 4.1 Troubleshooting Process Flow The troubleshooting support directives may involve a number of participants to resolve the issue, depending on the type of issue involved. Resolution may include TMS Administrators, TMS Operators, Field Meter Support personnel, or any user who may be required to support the TMS, its clients, or related data. Section 4.2 describes the required corrective action that corresponds with each step in the flowcharts.
SSI OPENWAY 2.0 SmartMeter User Guide With either process, be sure to perform these initial steps: 1. Confirm that the meter is actually installed in the field. 2. Verify that the PIN for that meter is correct. 3. Verify that the site exceeds the acceptable minimums using the Coverage Validation Unit. TMS Troubleshooting Flowchart (for meters that have been previously provisioned successfully) 4.
SSI OPENWAY 2.0 SmartMeter User Guide Process Steps 3 Description Action Is Pin # Correct? 4 Did site pass CVU tests? 5 Get Version? 6 Restore Meter to Factory Defaults? Validate that the pin number in the TMS system is indeed the pin number that is matched with the correct meter. Checking the manufacturer’s spreadsheet sent with the meters and/or visually inspecting the label on the meter can accomplish this task.
SSI OPENWAY 2.0 SmartMeter User Guide 5 SSI OPENWAY 2.0 Display Feature Note: These display codes are only visible when the SmartSynch Option Board type is selected in the meter program and the option board fields are enabled. 1. SmartSynch Identifier: In general, the meter program controls the number of displays, associated fields, and display time. This 3-letter field identifies SmartSynch display among available displays. Note: This is a user defined field and can be changed by the customer.
SSI OPENWAY 2.0 SmartMeter User Guide 2 3 Shut-down: modem power is off when temperature is outside [-20C, +70C] range Not Registered: modem is not currently registered to any networks, but is trying to manually register on its own 4. SmartMeter State: provides a high-level state of SmartSynch firmware.
SSI OPENWAY 2.0 SmartMeter User Guide 6 Requirements and Compliance The SSI OPENWAY 2.0 SmartMeter is compliant with all applicable Federal Communications Commission (FCC) and Industry Canada requirements. The FCC and IC identification numbers for the SSI OPENWAY 2.0 SmartMeter are listed as follows: FCC identifier: QHC-OPENWAY20 IC Identifier: 4393B-OPENWAY20 This certification is granted to SmartSynch Inc. 6.
SSI OPENWAY 2.0 SmartMeter User Guide 6.5 User Information (Part 15.105) The SSI OPENWAY 2.0 SmartMeter has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
