User's Guide

13. Optimizing Bluetooth® Performance
Bluetooth communication works best when the communicating devices have an unob-
structed view from one device to the other. When possible, remove or reduce obstacles
between the radio and the mobile device during Bluetooth communication.
Pairing Bluetooth for Itron Mobile for FCS Users
Bluetooth Low Energy (BLE) pairing is performed by Itron Mobile for FCS installed on your
mobile device.
Select your radio from the list of radios in Itron Mobile for FCS.
Pairing Bluetooth in Windows
If you pair your Itron Mobile Radio (IMR) with your Windows device using the Windows Set-
tings, two identical Bluetooth connections will be shown for your Itron Mobile Radio. There
will be one entry for Bluetooth Low Energy (BLE) and one for Bluetooth Classic. There is no
indication of which entry is which version of Bluetooth. For this reason, you should not pair
the radio with your Windows device using Windows Settings.
To ensure you are properly connected to Bluetooth Classic, Itron recommends that you
download the Itron Bluetooth Pairing Tool from the Itron Access website. The tool will force
your Windows device to pair with the Itron Mobile Radio using only Bluetooth Classic.
To Pair Bluetooth in Windows
1. Install the Itron Bluetooth Pairing Tool on your Windows device.
2. Turn on your Itron Mobile Radio.
3.
Run the Itron Bluetooth Pairing Tool on your Windows device.
Your Windows device will automatically begin looking for Bluetooth devices to pair with.
4.
If necessary, click RESCAN until the IMR you are trying to pair with appears in the list of
devices.
14 May 2019 TDC-1719-002 31