User's Manual Part 2

Safety
Your Itron Mobile Radio is ergonomically designed for safe,
comfortable use. However, as with all equipment, you
should follow good working practices while using it.
Minimize risk by following these guidelines.
• Maintain good posture while using the radio. Keep your
fingers and body relaxed whenever possible.
• Avoid keeping your muscles tense for long periods.
Change tasks often to avoid prolonged muscle strain.
Support the radio while using it.
• Take frequent short breaks. Use these breaks to
exercise the muscles in your hands, arms, shoulders,
neck, and back.
Radio readings tips
The Itron Mobile Radio is used to receive the radio signals
from ERT-equipped meters. To maximize the radio
capabilities, consider the following factors when collecting
data.
• Absorption. Conductive material such as steel,
metallic pipe and siding, and tree leaves and branches
absorb more of a radio signal than concrete, bricks,
sheetrock, plastic, and wood. Due to absorption, you
may have shorter readability distances in industrial or
business areas than in residential areas.
• Shielding. When conductive materials are close
together, as in metal partitions or narrow-mesh
fencing, they act as a shield and absorb the entire
radio signal. Move a short distance away from
conductive material so the ERT signal is not shielded.
Keep moving to assist in receiving signals that may be
shielded. Metalized fabrics should not be worn over
the radio as they may severely reduce reading
success.
• Reflection. Radio signals can be reflected by some of
the same types of conductive material that absorb
them. Move a short distance away from the reflective
material to find the direct ERT signal or a strong
reflected signal. Keep moving to assist in receiving
signals that may be reflected.
Troubleshooting
If you have a problem with your radio, review the
appropriate troubleshooting steps in the Itron Mobile Radio
User Guide. If the problem remains unresolved, contact an
Itron customer service representative (e-mail:
[e-mail]; phone: [phone]).
Optimizing Bluetooth®
performance
Bluetooth communication works best when the
communicating devices have an unobstructed view from
one device to the other. When possible, remove or reduce
obstacles between the radio and the mobile device during
Bluetooth communication.
Pairing Bluetooth for Itron Mobile app
users
Bluetooth Low Energy (BLE) pairing is performed by the
Itron Mobile app installed on your mobile device.
• Select your radio from the list of radios in the Itron
Mobile app.
Pairing Bluetooth in Windows 10 for FDM
users
The default Bluetooth Classic PIN is the last 4 digits of the
IMR serial number.
If you pair your IMR with your Windows 10 device using the
Windows' Settings, two identical Bluetooth connections will
be shown for your Itron Mobile Radio. There will be one
entry for BLE and one for Bluetooth Classic. There is no
indication of which entry is which version of Bluetooth. For
this reason, you should not pair the radio with your
Windows 10 device using Windows' Settings.
To ensure you are properly connected to Classic Bluetooth,
Itron recommends that you download the Itron Bluetooth
Pairing Tool from the Itron Access website. The tool will
force your Windows 10 device to pair with the IMR using
only Bluetooth Classic.
Important: Do not use the Itron Bluetooth Pairing Tool with
the Itron Mobile app. For pairing the IMR with the Itron
Mobile app, see Pairing Bluetooth for Itron Mobile app
users.
To pair Bluetooth in Windows 10 for FDM users
1. Install the Itron Bluetooth Pairing Tool on your
Windows 10 device.
2. Turn on your IMR.
3. Run the Itron Bluetooth Pairing Tool on your Windows
10 device. Your Windows 10 device will automatically
begin looking for Bluetooth devices to pair with.
4. If necessary, click RESCAN until the IMR you are
trying to pair with appears in the list of devices.
The device name is IMRnnnnnn where n = the last 6
digits of the serial number of the device you are trying
to pair with.
5. Select your device and click PAIR.
6. In the pop-up under the Services tab, identify the COM
port that your IMR is assigned to.
7. Follow the instructions in the FDM documentation to
correctly specify the COM port that FDM will use to
communicate with the IMR.
Itron Mobile Radio Quick Reference Guide
15 June 2017 TDC-1720-000
© 2017 Itron, Inc. All rights reserved.
Your company has the right to reproduce this contract document provided that such
reproduction shall be subject to the same use and disclosure restrictions contained in the
Confidentiality and Non-disclosure paragraphs in the sales contract.