Itron Mobile Radio User Guide Technical Communications knowledge to shape your future
Identification Itron Mobile Radio 15 June 2017 TDC-1719-000 Copyright © 2017 Itron, Inc. All rights reserved. Confidentiality Notice The information contained herein is proprietary and confidential and is being provided subject to the condition that (i) it be held in confidence except to the extent required otherwise by law and (ii) it will be used only for the purposes described herein. Any third party that is given access to this information shall be similarly bound in writing.
Contents Chapter 1 Introduction........................................................................................1 Feature list............................................................................................................................................................ 1 Related documents list......................................................................................................................................... 1 Chapter 2 About your Itron Mobile Radio..................
Pairing Bluetooth in Windows 10 for FDM users................................................................................................ 14 Chapter 13 Itron Mobile Radio Capabilities and Limitations.........................
Equipment description Itron Mobile Radio Model: IMR FCC ID: EO9IMRA IC: 864A-IMRA HVIN: IMRA FCC USA intentional radiator compliance statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
Compliance Statement Canada Déclaration de Conformité l'établissement d'une communication satisfaisante. This device complies with Innovation, Science Le présent appareil est conforme aux CNR and Economic Development Canada licensed'Industrie Canada applicables aux appareils exempt RSS standard(s). Operation is subject to radio exempts de licence.
power level, the actual SAR level of the radio while operating can be well below the maximum level. This is because the Radio is designed to operate at multiple power levels, depending on the needs of the customer. Before an Itron Mobile Radio is available for sale to the public in the U.S. and Canada, it must be tested and certified to the FCC and Innovation, Science and Economic Development Canada that it does not exceed the limit established by each government for safe exposure.
Chapter 1 Introduction This document details the features and functions of the Itron Mobile Radio and provides information relating to its use and maintenance. Feature list The Itron Mobile Radio is equipped with the following features. • Power button. For information about the radio button, see Button Functions on page 4. • LED status indicators. For information about the LED indicators, see LED Status Indicators on page 5. • USB communication port.
Chapter 2 About your Itron Mobile Radio When you unpack your radio, make sure you have all of the components listed in the following table. If any are missing, contact Itron Support Services immediately. An optional Radio Carrying Kit is available for order separately. The Radio Carrying Kit contains a belt clip and a shoulder harness. After you install the battery, charge the radio to 100 percent capacity before using it. Complete charging takes about six hours.
About your Itron Mobile Radio Caution: Do not pinch the battery wires when replacing the battery compartment cover. 2. Replace the battery compartment cover making sure the gasket is properly aligned for water tightness. 3. Fasten the battery compartment cover in place with the provided screws. Tighten the screws to ensure water tightness. 4. Plug the USB cable into the radio. 5. Plug the USB cable into a PC, an AC wall adapter, or a 12V DC car adapter. 6. Allow the radio to charge for at least six hours.
Chapter 3 Daily operation • Inspect the radio for broken, loose, or missing parts and fasteners, taking corrective action as required. • Make sure the radio is operated and stored within the recommended temperature range. Operating temperature: -5° F to 140° F (-15° C to 60° C) Storage temperature: -40° F to 158° F (-40° C to 70° C) ◦ Cold temperature extremes may result in reduced available energy from the battery pack. This energy is recoverable as the battery pack warms to 68° F (20° C).
Chapter 4 LED status indicators Two multi-color LED status indicators are located on the top of the radio. These indicators are labeled with a power icon and a communication icon . The color and illumination of the LED lights provide feedback about the Itron Mobile Radio's status. The LED lights have two patterns for displaying different states. • Solid. LED is on continuously. • Flash. LED turns off and on at a constant interval.
Chapter 5 Communication Port The Itron Mobile Radio has one USB communication port under a protective rubber flap on the side of the radio near the top. In addition, the radio is equipped with an internal port for wireless Bluetooth® communications. If communication is in place through Bluetooth, attaching the USB cable only provides power. Communication may occur through Bluetooth while charging with the USB.
Chapter 6 Carrying the Itron Mobile Radio The Itron Mobile Radio’s optional shoulder harness and belt clip provide convenient, handsfree ways to carry the radio while installing, reading, and maintaining meters and endpoints. The shoulder harness and belt clip let you wear the radio comfortably while walking or driving. As a safety feature, the clips are designed to break away if the radio snags or becomes caught, releasing the wearer and reducing the likelihood of injury.
Chapter 7 Maintaining your Itron Mobile Radio Your Itron Mobile Radio is rugged and water-resistant. However, you should take the following precautions to ensure that it gives you many years of reliable service. • Do not subject the radio to extreme temperatures, such as leaving it in a vehicle in bright sunlight. For more information, see Battery Best Practices on page 10. • Do not leave it in damp or dusty places. • Do not drop your radio or subject it to severe impacts.
Chapter 8 Storing your radio To store your Itron Mobile Radio: Your radio can be safely stored for two weeks or less with simple preparation. • Connect the Itron Mobile Radio to external power and allow the battery pack to fully charge. For information about charging status, see LED Status Indicators on page 5. If you are storing the Itron Mobile Radio for an extended period of time, you should let it remain charging or remove its battery.
Chapter 9 Battery basics The Itron Mobile Radio uses a rechargeable lithium-ion (Li-Ion) battery pack as its main power source whenever it is not receiving power through its USB cable. Caution: Do not use any power source other than the Itron-recommended battery. Using another power source could damage the radio. DANGER: Risk of Explosion!There is a risk of explosion if the battery is replaced by an incorrect battery type. Dispose of used batteries in accordance with local regulatory guidelines.
Chapter 10 Safety Your Itron Mobile Radio is ergonomically designed for safe, comfortable use. However, as with all equipment, you should follow good working practices while using it. Minimize risk by following these guidelines. • Maintain good posture while using the radio. Keep your fingers and body relaxed whenever possible. • Avoid keeping your muscles tense for long periods. Change tasks often to avoid prolonged muscle strain. Support the radio while using it. • Take frequent short breaks.
Chapter 11 Troubleshooting If you have a problem with your radio, review the appropriate troubleshooting steps listed in the following table. If the problem remains unresolved, contact an Itron customer service representative (e-mail: support@itron.com; phone: 1.877.487.6602). Issue and solution table Issue Battery does not charge Possible Solutions • If charging from a PC through the USB cable, try a different USB port on the PC.
Troubleshooting • Absorption. Conductive material such as steel, metallic pipe and siding, and tree leaves and branches absorb more of a radio signal than concrete, bricks, sheetrock, plastic, and wood. Due to absorption, you may have shorter readability distances in industrial or business areas than in residential areas. • Shielding. When conductive materials are close together, as in metal partitions or narrow-mesh fencing, they act as a shield and absorb the entire radio signal.
Chapter 12 Optimizing Bluetooth® performance Bluetooth communication works best when the communicating devices have an unobstructed view from one device to the other. When possible, remove or reduce obstacles between the radio and the mobile device during Bluetooth communication. Pairing Bluetooth for Itron Mobile app users Bluetooth Low Energy (BLE) pairing is performed by the Itron Mobile app installed on your mobile device. • Select your radio from the list of radios in the Itron Mobile app.
Optimizing Bluetooth® performance 7. Follow the instructions in the FDM documentation to correctly specify the COM port that FDM will use to communicate with the IMR.
Chapter 13 Itron Mobile Radio Capabilities and Limitations Equipment Description Itron Mobile Radio Model: IMR FCC ID: EO9IMRA IC: 864A-IMRA HVIN: IMRA Itron Mobile Radio Transmitter Information Transmit frequency MAS, FCC: 952 MHz–960 MHz Transmit frequency MAS, ISED: 952 MHz–953 MHz Transmit frequency ISM: 908 MHz–923.8 MHz Antenna type: Directional antenna with maximum gain perpendicular to the front face of the Itron Mobile Radio unit. Receiver Information Frequency ISM: 908–923.