User's Manual

LED Status Indicators
Two multi-color LED status indicators are located on the top
of the radio. These indicators are labeled with a power icon
and a communication icon . The color and
illumination of the LED lights provide feedback about the
Itron Mobile Radio's status.
The LED lights have two patterns for displaying different
states.
• Solid. Continuous without interruption or alteration
• Flash. Alternating periods of colored illumination
followed by periods of non-illumination of the indicator.
The color remains consistent during all illumination
periods.
The following tables describes the LED colors and patterns
for the most common radio conditions.
Power indicator
Solid
Flash
Error: Battery
Turning on
Error: General
Initializing
Button pressed
Charged
Battery more than 50%
N/A
Battery more than 20%
Charging Battery less than 20%
Comm indicator
Solid
Flash
USB connected Error
Bluetooth®
connected
Bluetooth low energy
connected
Note The application connected to the radio may assign a
display pattern to the LEDs that is not described in these
tables.
Safety
Your Itron Mobile Radio is ergonomically designed for safe,
comfortable use. However, as with all equipment, you
should follow good working practices while using it.
Minimize risk by following these guidelines.
• Maintain good posture while using the radio. Keep your
fingers and body relaxed whenever possible.
• Avoid keeping your muscles tense for long periods.
Change tasks often to avoid prolonged muscle strain.
Support the radio while using it.
• Take frequent short breaks. Use these breaks to
exercise the muscles in your hands, arms, shoulders,
neck, and back.
Tips for Radio Readings
The Itron Mobile Radio is used to receive the radio signals
from ERT-equipped meters. To maximize the radio
capabilities, consider the following factors when collecting
data.
• Absorption. Conductive material such as steel,
metallic pipe and siding, and tree leaves and branches
absorb more of a radio signal than concrete, bricks,
sheetrock, plastic, and wood. Due to absorption, you
may have shorter readability distances in industrial or
business areas than in residential areas.
• Shielding. When conductive materials are close
together, as in metal partitions or narrow-mesh
fencing, they act as a shield and absorb the entire
radio signal. Move a short distance away from
conductive material so the ERT signal is not shielded.
Keep moving to assist in receiving signals that may be
shielded. Metalized fabrics should not be worn over
the radio as they may severely reduce reading
success.
• Reflection. Radio signals can be reflected by some of
the same types of conductive material that absorb
them. Move a short distance away from the reflective
material to find the direct ERT signal or a strong
reflected signal. Keep moving to assist in receiving
signals that may be reflected.
Troubleshooting
If you have a problem with your Itron Mobile Radio, review
the appropriate troubleshooting steps listed below. If the
problem remains unresolved, contact an Itron customer
service representative (e-mail: [e-mail]; phone:
1.877.487.6602).
Problem Possible Solutions
Battery does not
charge
If charging from a PC through the USB cable, try a
different USB port on the PC. The port may be bad or
incapable of providing sufficient current for charging.
Try a different AC outlet.
Make sure the USB port is clean and free of dirt or
other contaminants.
If the previous troubleshooting suggestions do not
solve the issue, replace the battery.
Battery power
drains quickly
Make sure the battery indicates a full charge following
an overnight charge (see LED Status Indicators on
page 2).
If the previous troubleshooting suggestions do not
solve the issue, replace the battery.
USB connection
problems
Install Texas Instruments drivers.
Inspect the USB port for damage, dirt, or other
contaminants.
Bluetooth
connection
problems
See your application’s user guide for setup
information.
Radio will not turn
off
Radio will not turn
on
Disconnect the radio from external power sources and
press the button firmly for six seconds. This will force
the radio to reset its firmware.
Optimizing Bluetooth® Performance
Bluetooth communication works best when the
communicating devices have an unobstructed view from
one device to the other. When possible, remove or reduce
obstacles between the Itron Mobile Radio and the mobile
device during Bluetooth communication.
Itron Mobile Radio Quick Reference Guide
15 November 2016 TDC-1720-000
Itron Mobile Radio
© 2016 Itron, Inc. All rights reserved.
Your company has the right to reproduce this contract document provided that such
reproduction shall be subject to the same use and disclosure restrictions contained in the
Confidentiality and Non-disclosure paragraphs in the sales contract.