SmartMeter™ System Elster A3 ALPHA® Meter/Collector 5.
A3 Collector GPRS 5.0 SmartMeter User Guide Copyrights Copyright 2008 SmartSynch®, Inc. All rights reserved. No part of this documentation may be reproduced transmitted, processed, or recorded by any means or form, or be released to any third party without the express written consent of SmartSynch, Inc. Trademarks SmartSynch®, SmartSynch logo, TMS™, and SmartMeter™ are trademarks or registered trademarks of SmartSynch, Inc.
A3 GPRS Collector 5.0 SmartMeter User Guide Table of Contents 1 INTRODUCTION ...............................................................................................................................................5 1.1 ABOUT THIS GUIDE ........................................................................................................................................5 1.2 REFERENCE MATERIALS .........................................................................................................
A3 GPRS Collector 5.0 SmartMeter User Guide 1 Introduction 1.1 About This Guide This document is a manual designed to help guide you through the testing, installation and activation of your A3 ALPHA® Collector SmartMeter.
A3 GPRS Collector 5.0 SmartMeter User Guide 1.3.2 Documentation Feedback SmartSynch, Inc. strives to produce quality documentation for our products and welcomes your feedback. If you have comments or recommendations about our online help or printed guides, you can email us. Please send email messages to cs@smartsynch.com. This email address is only for documentation feedback. If you have a technical question, please contact your technical support representative. 1.3.
A3 GPRS Collector 5.0 SmartMeter User Guide 2 Getting Started Please review the reference documentation before you begin the installation and use of the supporting software. 2.1 Operations The A3 ALPHA® Collector SmartMeter is an Elster A3 ALPHA® Collector electronic single-phase electricity meter integrated with a SmartSynch Interface (SSI) Module, which fully supports ANSI standards for electricity metering and is intended for use by commercial and industrial utility customers.
A3 GPRS Collector 5.0 SmartMeter User Guide 2.2.3 Interference with Other Devices The communication module embedded in the A3 ALPHA® Collector SmartMeter receives and transmits radio frequency (RF) energy while in operation. Interference can occur if it is placed too close to televisions, radios, computers, or inadequately sheltered equipment. Follow any applicable regulations if you suspect that this device may cause interference or danger. 2.
A3 GPRS Collector 5.0 SmartMeter User Guide 3 Installing the A3 ALPHA® Collector 5.0 SmartMeter 3.1 Preliminary Inspections The A3 ALPHA® Collector SmartMeter is calibrated and tested at the factory and is ready for installation. Before installing and applying power to the SmartMeter, a quick inspection of the SmartMeter is recommended to ensure there is no damage to the SmartMeter, which could possibly occur during shipping.
A3 GPRS Collector 5.0 SmartMeter User Guide 3. Once in the Pre-Configured state, the SSI embedded software transmits an Auto-Configuration message to the configuration server. 4. Upon receiving the meter’s Auto-Configuration message, the configuration server will set all of the customer specific parameters into the SSI module’s non-volatile memory. 5.
A3 GPRS Collector 5.0 SmartMeter User Guide 4 Troubleshooting 4.1 Troubleshooting Process Flow The troubleshooting support directives may involve a number of participants to resolve the issue, depending on the type of issue involved. Resolution may include TMS Administrators, TMS Operators, Field Meter Support personnel, or any user who may be required to support the TMS, its clients, or related data. Section 4.2 describes the required corrective action that corresponds with each step in the flowcharts.
A3 GPRS Collector 5.0 SmartMeter User Guide With either process, be sure to perform these initial steps: 1. Confirm that the meter is actually installed in the field. 2. Verify that the PIN for that meter is correct. 3. Verify that the site exceeds the acceptable minimums using the Coverage Validation Unit. TMS Troubleshooting Flowchart (for meters that have been previously provisioned successfully) 4.
A3 GPRS Collector 5.0 SmartMeter User Guide Process Steps Description Action 3 Is Pin # Correct? 4 Did site pass CVU tests? 5 Get Version? 6 Restore Meter to Factory Defaults? Validate that the pin number in the TMS system is indeed the pin number that is matched with the correct meter. Checking the manufacturer’s spreadsheet sent with the meters and/or visually inspecting the label on the meter can accomplish this task.
A3 GPRS Collector 5.0 SmartMeter User Guide 5 Requirements and Compliance The A3 GPRS Collector 5.0 SmartMeter is compliant with all applicable Federal Communications Commission (FCC) and Industry Canada (IC) requirements. The FCC and IC identification numbers for the A3 ALPHA® Collector GPRS SmartMeter are listed as follows: FCC identifier: QHC-GPRSCOL50 IC identifier: 4393B-GPRSCOL50 This certification is granted to SmartSynch Inc. A3 GPRS Collector 5.0 FCC Label 5.
A3 GPRS Collector 5.0 SmartMeter User Guide 5.2 Compliance Statement (Part 15.19) The A3 ALPHA meter/collector complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. 5.3 Warning (Part 15.
A3 GPRS Collector 5.0 SmartMeter User Guide 5.7 Acceptable Antenna Configuration The tested antenna configurations are as follows: 1. Laird/Antenex pn TRA821/18503P GSM/GPRS Antenna (Meter Panel Mount). 2. Elster LANOB Antenna - pn 1B12150H01 (under cover). The meter socket provides the ground plane when the Antenex pn TRA821/18503P antenna is properly mounted to the meter panel metal socket. The Elster LANOB antenna is used in conjunction with Filter pn 1B12483 installed in series.
A3 GPRS Collector 5.0 SmartMeter User Guide FIGURE 2 Internal connection of Laird/Antenex antenna. A3 GPRS Collector 5.
