User's Manual

Service Bulletins
Hardware Installation Guide 73
Service Bulletins
The following information is for customers with legacy Mobile Collection systems in their
deployments.
The Service Bulletins listed below should have already been shipped to you, along with any
required hardware updates, but are included here as a reminder and to help you identify any
system components that may need updating.
Mobile Collection 2.5 / GoBook III Power Plug Issue
(Bulletin Issued June 5th, 2006)
In the interest of continuous improvement, Itron has incorporated a reliability upgrade to
your Mobile Collector. The present CBA-0259-002 cable that provides power from the RF
unit to the GoBook III has the conductor exposed on the right angle plug that is inserted into
the GoBook III. With the end of the plug exposed, it is possible to short the exposed tip on
the metal RF chassis. This only happens when power is supplied to the RF unit before this
connection is made between the RF unit and GoBook III. The result of this shorting
condition is damage to a transistor on the power board inside of the RF unit, which requires
your RF unit to be returned to Itron for repair.
To alleviate this problem, we are replacing the existing CBA-0259-002 power plug with the
enclosed CBA-0305-002. CBA-0305-002 has an insulated tip to prevent shorting on the
chassis. Please replace the existing power cable with CBA-0305-002 as soon as possible and
scrap the CBA-0259-002. We also recommend that you always connect the cable from the
RF unit to the GoBook III before you apply power to RF unit.
This improvement is also being made on all new Mobile Collection 2.5 systems being
shipped and all Mobile Collectors when they are returned for service.
If you have any questions, please contact Itron Support at 1-800-635-8725.