SmartMeter™ System Itron CENTRON® GPRS SmartMeter User Guide SMR45-4601A © 2006 SmartSynch™
CENTRON GPRS SmartMeter User Guide Copyrights Copyright 2006 SmartSynch®, Inc. All rights reserved. No part of this documentation may be reproduced transmitted, processed, or recorded by any means or form, or be released to any third party without the express written consent of SmartSynch, Inc. Trademarks SmartSynch®, SmartSynch logo, TMS™, and SmartMeter™ are trademarks or registered trademarks of SmartSynch, Inc.
CENTRON GPRS SmartMeter User Guide Table of Contents 1 INTRODUCTION ...............................................................................................................................................5 1.1 ABOUT THIS GUIDE ........................................................................................................................................5 1.2 REFERENCE MATERIALS ..................................................................................................................
CENTRON GPRS SmartMeter User Guide 1 Introduction 1.1 About This Guide This document is a manual designed to help guide you through the testing, installation and activation of your Itron CENTRON® SmartMeter. This manual provides general instructions on the support of your SmartMeter and references to supporting manufacturer documentation for detailed guidelines and instructions on features and operating characteristics of the SmartMeter for installation, programming, communication, and troubleshooting. 1.
CENTRON GPRS SmartMeter User Guide 1.3.2 Documentation Feedback SmartSynch, Inc. strives to produce quality documentation for our products and welcomes your feedback. If you have comments or recommendations about our online help or printed guides, you can email us. Please send email messages to cs@smartsynch.com. This email address is only for documentation feedback. If you have a technical question, please contact your technical support representative. 1.3.
CENTRON GPRS SmartMeter User Guide 2 Getting Started Please review the reference documentation before you begin the installation and use of the supporting software. 2.1 Operations The CENTRON SmartMeter is an Itron CENTRON electronic single-phase electricity meter integrated with a SmartSynch Interface (SSI) Module, which fully supports ANSI standards for electricity metering and is intended for use by commercial and industrial utility customers.
CENTRON GPRS SmartMeter User Guide 2.2.3 Interference with Other Devices The communication module embedded in the CENTRON SmartMeter receives and transmits radio frequency (RF) energy while in operation. Interference can occur if it is placed too close to televisions, radios, computers, or inadequately sheltered equipment. Follow any applicable regulations if you suspect that this device may cause interference or danger. 2.
CENTRON GPRS SmartMeter User Guide 3 Installing the CENTRON SmartMeter 3.1 Preliminary Inspections The CENTRON SmartMeter is calibrated and tested at the factory and is ready for installation. Before installing and applying power to the SmartMeter, a quick inspection of the SmartMeter is recommended to ensure there is no damage to the SmartMeter, which could possibly occur during shipping. Physical damage to the SmartMeter indicates potential damage to the inside of the SmartMeter.
CENTRON GPRS SmartMeter User Guide 5. When the SSI module inside the meter is fully configured with the customer specific information it will immediately send an Auto-Registration message to the customer’s TMS server. 6. If the meter successfully communicates with TMS the Registration message is processed and the meter sends a confirmation message back to the configuration server. 7. The meter is added/updated in the “Registration Group” under the Master List in TMS. 8.
CENTRON GPRS SmartMeter User Guide 4 Troubleshooting 4.1 Troubleshooting Process Flow The troubleshooting support directives may involve a number of participants to resolve the issue, depending on the type of issue involved. Resolution may include TMS Administrators, TMS Operators, Field Meter Support personnel, or any user who may be required to support the TMS, its clients, or related data. Section 4.2 describes the required corrective action that corresponds with each step in the flowcharts.
CENTRON GPRS SmartMeter User Guide With either process, be sure to perform these initial steps: 1. Confirm that the meter is actually installed in the field. 2. Verify that the PIN for that meter is correct. 3. Verify that the site exceeds the acceptable minimums using the Coverage Validation Unit. TMS Troubleshooting Flowchart (for meters that have been previously provisioned successfully) 4.
CENTRON GPRS SmartMeter User Guide Process Steps 3 Description Action Is Pin # Correct? 4 Did site pass CVU tests? 5 Get Version? 6 Restore Meter to Factory Defaults? Validate that the pin number in the TMS system is indeed the pin number that is matched with the correct meter. Checking the manufacturer’s spreadsheet sent with the meters and/or visually inspecting the label on the meter can accomplish this task.
CENTRON GPRS SmartMeter User Guide 5 CENTRON Display Feature 1. SmartSynch Identifier: In general, the meter program controls the number of displays, associated fields, and display time. This 3-letter field identifies SmartSynch display among available displays. Values SSI Description SmartSynch, Inc. 2. SmartMeter Warning: displays error codes generated by SmartSynch embedded software.
CENTRON GPRS SmartMeter User Guide 4. SmartMeter State: provides a high-level state of SmartSynch firmware.
CENTRON GPRS SmartMeter User Guide 6 Requirements and Compliance The CENTRON GPRS SmartMeter is compliant with all applicable Federal Communications Commission (FCC) and Industry Canada (IC) requirements. The FCC and IC identification numbers for the CENTRON GPRS SmartMeter are listed as follows: FCC identifier: QHC-CENGPRS1 IC identifier: 4393B-CENGPRS1 This certification is granted to SmartSynch Inc.
