User's Manual

Operation: CVSO OpenWay Register
CENTRON® OpenWay™ Meter Technical Reference Guide 63
Fatal Errors
Error Code Error Possible Cause Error Description
FAt
Error4 Front
End
Processo
r Error
A problem has
occurred with the
metrology portion of
the meter.
If the meter detects this
problem, return the meter for
repair.
FAt
Error5 Power
Down
Error
A problem has
occurred while saving
billing data at time of
a power outage.
The billing data has been
corrupted. Factory Reset the
meter, reprogram the meter and
check for proper operation,
including several power cycles.
If the error continues to exist,
return the meter for repair.
FAt
Error6 File
System
Error
The meter has
detected a problem
with the file system
If the meter detects this
problem, return the meter for
repair.
FAt
Error7 Operatin
g System
Error
The meter has
detected a problem
with the operating
system
If the meter detects this
problem, return the meter for
repair.
Non-Fatal Errors
Non-fatal errors can be programmed to scroll during the one second display off-time or lock
on the meter display. If multiple non-fatal errors occur, the meter will display a combined
error message. For example, if a Low Battery error and a Loss of Phase error exist, the error
display will read Err 12----. In this case, if one of the errors had been programmed to
lock, and the other error had been programmed to scroll, the display will lock on the
combined error message.
Selecting a display mode by holding the magnet near the cover’s magnet icon at the 9
o’clock position allows that display mode sequence to scroll one time during a locked non-
fatal error. At the end of the display sequence, the error message locks onto the display
again.
Draft