User's Manual

iv CENTRON® OpenWay™ Meter Technical Reference Guide
Repair of Meters Under Warranty
If the meter is under warranty, then Itron, Inc. will repair the meter at no charge if the meter has failed due to
components or workmanship. A return authorization number must be obtained before the equipment can be sent back
to the factory. Contact your Itron Sales Representative for assistance.
Repair of Meters Not Under Warranty
The same procedure as above applies. Itron will charge for the necessary repairs based on the failure.
Service Return Address
Itron, Inc.
Customer Repair Department
313 North Highway 11 Dock C
West Union, SC 29696
Recycling Information
The product you have purchased contains a battery (or batteries), circuit boards, and switches. The batteries are
recyclable. At the end of the meter’s useful life, under various state and local laws, it may be illegal to dispose of
certain components into the municipal waste system. Check with your local solid waste officials for details about
recycling options or proper disposal.
Although polycarbonate is not a commonly recycled plastic, the recycling number for the polycarbonate inner cover,
outer cover, and base is seven (7).
Draft