User's Manual

TDC

-0909-006 100W/100W+ and 100WP/100WP+ Datalogging Water ERT Module Installation Guide 46

Proprietary and Confidential

The following information is provided to help you troubleshoot issues related to the 100W/100W+ and

100WP/100WP+ ERT modules.

The following table describes possible issues and provides suggested actions to resolve the issue.

Issue

Action

Cannot program the ERT module. Check the programming device and software version. Program ERT

modules using the FC300 handheld computer running Field Deployment

Manager (FDM) software.

Cannot read the ERT module. An ERT module that is not programmed will not transmit an

SCM/SCM+. Reprogram the ERT module and perform a reread. If an

ERT module is not initially programmed, it will not bubble-up and listen

for an SCM/SCM+.

The encoder ERT module is reporting an invalid read. An encoder ERT module that has set the Last Good Read flag will cause

an Invalid Read to display in the FDM Consumption field.

Marginal readability due to water ERT module location

(for example, an ERT module deep inside a pit).

Consider reprogramming the ERT module for Hard-to-read (H2R)

mode. This increases the output power to Fixed Network levels.

Note Hard-to-read mode will reduce battery life.

The ERT module in a Fixed Network is not reporting. Perform a Check ERT and verify the ERT module is in FN mode. If the

CCU's pathway is obstructed, consider including an 8-channel repeater.

Systems that utilize Fixed Network v4.0 software and a CCU100 may

require a Repeater 100.

The handheld programmer is locked up and button presses

produce no response.

Soft boot the handheld by pressing and holding buttons A and B until the

screen fades. Release the buttons and allow the handheld to reboot.

A PPENDIX D

roubleshooting