Quick Start Guide

Limited Warranty on iTOUCH Wearables
This limited warranty gives you, the consumer, specific legal
rights. You may also be entitled to certain rights, which vary
from state to state. The limited warranty can also be found
online at www.Itouchwearbales.com/pages/warranty or in
the documentation provided with the product. We warrant
that during the warranty period, this product will be free from
defects in materials and workmanship. We limit the duration
and remedies of all implied warranties including, without
limitation, the warranties of merchantability and fitness for
a particular purpose for the duration of this express limited
warranty. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to
you. Our responsibility for defective goods is limited to repair,
replacement, or refund as described below in this warranty
statement.
What is the period of coverage?
This limited warranty starts on the date of your purchase and
lasts for one year (the “warranty period”). The warranty period
is not extended if we repair or replace the product. We may
change the availability of this limited warranty at our discretion,
but any changes will not be retroactive.
Who may use this warranty?
Itouch wearables (“we”) extend this limited warranty only to
the consumer who originally purchased the product (“you”). It
does not extend to any subsequent owner or other transferee
of the product.
What does this warranty cover?
This limited warranty covers defects in materials and
workmanship of all itouch wearables products (the “product”)
for the warranty period as defined below.
What does this warranty not cover?
This limited warranty does not cover any damage due to: (a)
transportation; (b) storage; (c) improper use; (d) failure to
follow the product instructions or to perform any preventive
maintenance; (e) modifications; (f) unauthorized repair; (g)
normal wear and tear; or (h) external causes such as accidents,
abuse, water damage or other actions or events beyond our
reasonable control. Devices that are not IP68 should not be
submerged or used in water under any circumstances as
this could lead to irreparable damage.
What are your remedies under this warranty?
With respect to any defective product during the warranty
period, we will, in our sole discretion, either: (a) repair or
replace such product (or the defective part) free of charge
or (b) replace the product with same or similar product or (c)
refund the purchase price of such product. There may be a fee
associated with the warranty return in order to ship back the
device to you.
How do you obtain warranty service?
To obtain warranty service, you must submit your claim
through our warranty portal (itouchwearables.com/pages/
warrantyclaims) during the warranty period. We may charge
you a fee for shipping and handling to return the repaired or
replacement product to you. Shortly after submitting a claim,
you will receive a warranty confirmation email, which you
will need to include with your return package product when
returning it to us. No warranty service will be provided without
the confirmation email included in the package.
Limitation of Liability
The remedies described above are your sole and exclusive
remedies and our entire liability for any breach of this limited
warranty. Our liability shall under no circumstances exceed the
actual amount paid by you for the defective product, nor shall
we under any circumstances be liable for any consequential,
incidental, special or punitive damages or losses, whether direct
or indirect. Some states do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation
or exclusion may not apply to you.
What can you do in case of a dispute?
The following informal dispute resolution procedure is available
to you if you believe that we have not performed our obligations
under this limited warranty: you can call our toll free customer
support number at 1-888-200-6081, or open a support ticket
at [e-mail]. From there our customer
service agents can assist with any warranty issues.
US Warranty Only
The iTOUCH Wearables only offers warranty services within the
domestic U.S. If you are making a warranty claim, you will be
obligated to send your device to our warranty/return center at:
Warranty Claims
ATTN: Service Department
1560 S Baker Ave, Suite B
Ontario, CA 91761
Our warranty team will then process your return. Please note
that we only ship back out to domestic addresses. We do not
ship to any P.O. boxes, Puerto Rico, Alaska, or Hawaii.
The battery for your device cannot be replaced under any
circumstances. If you experience any issues with your watch,
please contact our customer service center.
DO NOT RETURN
PRODUCT TO THE
STORE FOR SERVICING
FOR TECHNICAL ASSISTANCE, WARRANTY
AND CUSTOMER SERVICE, CALL:
[phone]
PLEASE VISIT US AT:
www.itouchwearables.com
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