User's Manual

Chapter 4 Troubleshooting
55
If the reader does not function as it is expected,
please try the following steps.
The Reader is not responding or can’t be turned
on.
 Reset the reader by pressing the reset button
at the bottom. The reader will be forced
shutdown if it is on and you are required to
restart the reader again.
 Battery has been fully depleted. Please
charge the reader via USB or USB AC
Adapter.
Battery Life seems short
 The operating temperature is below 5
o
C. this
is due to the characteristics of battery and
not a malfunction
 The battery is not used for prolonged period.
Please recharge the battery of the reader
again
 The battery is not fully charged. Please
charge the reader for 4 hours.
 The battery needs to be replaced. Please
consult the authorized dealer for service.
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