Warranty

Warranty

General Product Limited Warranty

ITC warrants, to the original consumer, that the product will be free of defects in materials

and/or workmanship for the period of time set forth herein. This warranty period will begin from

the later of the original date of purchase of the product or the date of sale of the recreational

vehicle or boat in which the product is installed is first sold to the first consumer provided that

adequate documentation of said consumer sale date is provided to ITC. Adequacy of the

authenticity of the consumer sale date will be determined by ITC in it sole discretion. In the

event the consumer sale date is not provided or not determined to be adequate by ITC, then the

warranty period will begin on the original date of purchase of the product from ITC. Except as

set forth below, this general product limited warranty will extend for three years. All exterior

faucets, exterior showers, exterior plumbing products, and clocks will have a one year warranty

period. All assist handles will have a two year warranty period, provided that crazing caused by

chemical attack from a contaminant is not covered by any warranty. Products that are primarily

comprised of 316 stainless steel will have a five year warranty period. Bulbs, including halogen,

incandescent, xenon, and light emitting diodes (LEDs) are excluded from the warranty.

Maximum Liability

ITC’s liability to repair or replace a damaged item shall be limited to the original purchaser of

the item at the original invoice price of the damaged unit, acceptable labor charges, acceptable

freight charges, and dealer charge backs mandated by state law. ITC will not credit customers for

excessive labor or freight charges or unauthorized dealer or customer markup fees. Acceptable

freight and labor charges are available from ITC upon request.

Inspection

ITC reserves the right to review the damaged product and the site where the damage occurred.

ITC may require the purchaser to ship the item to ITC for inspection. The damaged item must

remain available for inspection until the claim is finalized. In the event ITC requests to inspect

the product, it agrees to dispatch its findings pertaining to the alleged defective product within 45

days of receiving the product. Whenever claims are settled, ITC reserves the right to be

subrogated under any existing insurance policies the purchaser may have.

Events that Void Warranty

All above warranties are null and void if any one or more of the following events occurs: (a) the

item is not provided to ITC for inspection upon ITC’s request; (b) ITC determines that the item

has been improperly installed, altered in any way or tampered with; (c) ITC determines that the

item was not used under normal operating conditions or in accordance with labels or instructions

for the item including, (d) ITC determines the product was not properly maintained, and/or; e)

ITC determines that an unauthorized repair, modification, disassembly, or other changes to the

product created the alleged defect. In addition to the foregoing, this Warranty does not protect

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Warranty General Product Limited Warranty ITC warrants, to the original consumer, that the product will be free of defects in materials and/or workmanship for the period of time set forth herein. This warranty period will begin from the later of the original date of purchase of the product or the date of sale of the recreational vehicle or boat in which the product is installed is first sold to the first consumer provided that adequate documentation of said consumer sale date is provided to ITC.
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against damage to the product when ITC determines, in its sole discretion, that the damage resulted from acts of God such as lightning, flood, earthquake, war, vandalism, theft, normal-use wear and tear, terrorism, strikes, and labor stoppages. This warranty specifically excludes damage, deterioration or discoloration caused by sunlight or similar ultraviolet rays and/or wavelengths and/or dents, holes or scratches to the unit caused by stones, rocks, debris and/or vehicles.