User's Manual

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 Make sure that SIM card is properly inserted in its intended spot.
 Make sure that the chip in the SIM card is not damaged or the SIM
card is not scratched.
 Check the coverage of your local network service provider if you
appear to be out of coverage or have weak signal. You may opt to
move near a window.
8. Cannot make calls
 Make sure that the number you dialed is correct and the dial key has
been pressed.
 Use the full national area code.
 When abroad, use country-specific international access codes
9. Cannot receive calls
 Make sure that your phone is connected to a network (Check if the
network is busy or invalid).
 Check the Call Diverts settings.
 Check the Incoming Call Barring settings.
10. The caller’s number is not displayed
 Contact your local network service provider as the caller might have
withheld his or her number.
11. Entries cannot be made in Phonebook.
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 Check if the Phonebook is full. If so, you may have to delete some
records in order to accommodate new ones.
12. The caller cannot leave a voicemail message
 Contact your local network service provider
 Make sure that the voice mail number you have saved is correct.
 If the network is busy, try again after a few minutes.
13. Messages cannot be sent/received
 You may have to delete some old or saved messages, as the
message capacity of the phone is limited.
 Contact your local network service provider and verify your service
center number.
14. PIN is entered incorrectly three times
 Enter the PUK code (PIN Unlock Code). This code usually comes with
the SIM card upon purchase. Otherwise, contact your local service
provider.