User's Manual

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Cleaning and Maintenance
The handset, battery and charger are not water-resistant and should
always be kept dry. Avoid using them in excessively moist areas.
Use a soft, dry cloth to clean the handset, battery and charger.
Do not use alcohol, thinner, benzene or other solvents to clean the
handset.
Avoid charging the mobile phone through a dirty outlet as this causes poor
electrical contact and results in power lost and charging failure.
7. Troubleshooting
Below is a list of common problems that may occur when using your mobile phone.
Before running to Service Center, you may want to troubleshoot the issues first in
order to save time and energy.
For better performance, it is recommended to always fully charge your battery.
Avoid storing too much data in the phone as this may affect its performance.
1. Phone does not switch on
Press and hold the end key until image appears on the display.
Check the battery charge level.
Remove and insert the battery, and switch your phone on again.
2. Phone does not respond for several minutes
Press and hold the end key.
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Remove and insert the battery, and switch your phone on again.
3. The phone switches off by itself
Check if the keypad is locked when left unused.
Check the battery charge level.
4. The battery won’t charge
Make sure the battery is not fully drained.
Make sure that the battery is inserted correctly.
Use only approved batteries and chargers.
Double check if the charger connector is properly connected to the
mobile phone or not.
: The charger can be connected only after the battery is inserted.
5. Standby time is too short
Standby time has something to do with the system settings of your
local network service provider. Switch your phone off in a weak signal
area.
In some cases, you might need to replace the battery.
6. Cannot connect to a network
Move to an area with better coverage.
Contact your local network service provider.
Try to manually select a network.
7. SIM Error