User's Manual
20110613_KOL_ENG_SS
6.11 Services
Internet service
For network connection. You want to make the right choice set, and then
enter the appropriate URL to access the network
Services
This feature is provided by your network service provider. Depending on the
SIM card services, new menus or options may appear. Use a variety of
additional services offered by your service provider.
Data account
WAP data account settings
6.12 Shortcuts
Set the shortcut for the phone functions
7 FAQ and Solutions
Before contacting your after-sales services provider, please conduct some simple
inspections as below. In this way, you may save unnecessary maintenance time
and costs
FAQ Causes and solutions
Unable to
boot up
Ensure you have pressed and held the power on key for at least
1 second;
Check the battery for proper connection. Dissemble and reinstall
the battery, and then try to restart the phone；
Check whether the battery power has been used up. Please
re-charge your battery.
Access to
network
failed
For weak signal, move to another place and retry;
Out of reach of the network service provider;
SIM card is inactive. Contact your network service provider.
Display
information
during
startup
Check the SIM card to see if the SIM card is correctly installed;
A
utomatic lock function is checked. Enter the phone lock
password before use;
The PIN code is displayed. The PIN function has been checked.
Enter the PIN code each time when the phone is started up; (For
the first use, enter the PIN code provided with the SIM card)
Enter PUK code: If wrong PIN codes are entered for three times
consecutively, the mobile phone will be locked. In this case,
input the PUK code provided by the network service provider.
Poor voice
quality
Please check whether the volume control is suitable;
When the phone is used in places with poor
telecommunications, such as high rises or basement, the radio
wave cannot be transmitted efficiently;
When you use the phone in the rush hour of calls, line
congestion will disable calls.