User Manual HDD & SSD Range iStorage diskAshur PRO2® Manual – v 1.7 Please make sure you remember your PIN (password), without it there is no way to access the data on the drive. If you are having difficulty using your diskAshur PRO2 drive please contact our technical department by email - support@istorage-uk.com or by phone on +44 (0) 20 8991 6260. www.istorage-uk.
iStorage diskAshur PRO2® Manual – v 1.7 Copyright © iStorage, Inc 2017. All rights reserved. Windows is a registered trademark of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners. Distribution of modified versions of this document is prohibited without the explicit permission of the copyright holder.
Table of Contents www.istorage-uk.com #3 iStorage diskAshur PRO2® Manual – v 1.7 Introduction ....................................................................................................................................4 Box contents ..................................................................................................................................4 1. diskAshur PRO2 LED States .....................................................................................................5 2.
Tamper Proof and Evident Design DESK LOCK SLOT CONNECTION LED LIGHTS - Standby State/Locked - User Mode/Unlocked - Admin Mode Alphanumeric Keypad LOCK SHIFT UNLOCK Integrated USB 3.1 Cable Introduction The diskAshur PRO2 is an easy to use, ultra-secure, hardware encrypted portable drive with capacities of up to 2TB. Simply connect the integrated USB 3.1 cable to any computer and enter a 7-15 digit PIN, if the correct PIN is entered, all data stored on the drive will be decrypted and accessible.
1. diskAshur PRO2 LED States When the diskAshur PRO2 is plugged in, there are three possible behaviours for the LED indicators as shown in the table below. RED GREEN BLUE Solid Solid Solid Off Solid Off Off Solid Off diskAshur PRO2 State Factory Reset 1 Brute Force 2 Standby 3 1. In Factory Reset State, the drive is waiting for the operation to set up an Admin PIN. 2. In Brute Force state, the drive is waiting for an operation to get more PIN entry attempts. 3.
3. Unlocking the diskAshur PRO2 The diskAshur PRO2 can be unlocked with either an Admin or User PIN whilst in standby state (solid RED LED). 1. To unlock as the Administrator, enter the Admin PIN and press the “UNLOCK” button. 2. To unlock as a User, first press the “UNLOCK” button (all LEDs, PIN and press the “UNLOCK” button again. blink on and off) and then enter the User 3. If correct User PIN is entered, both GREEN and BLUE LEDs will blink alternately and then return to a solid GREEN LED. 4.
6. Changing the Admin PIN PIN requirements: • • • Must be between 7-15 digits in length Must not contain only repetitive numbers, e.g. (3-3-3-3-3-3-3) Must not contain only consecutive numbers, e.g. (1-2-3-4-5-6-7), (7-8-9-0-1-2-3-4), (7-6-5-4-3-2-1) Password Tip: You can create a memorable word, name, phrase or any other Alphanumerical PIN combination by simply pressing the key with the corresponding letters on it.
7. Adding a new User PIN in Admin Mode To add a New User, first enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps. Solid BLUE LED will change to blinking GREEN and solid BLUE LEDs 1.
10. Set Read-Only in Admin Mode Important: If data has just been copied to the diskAshur PRO2, make sure to properly disconnect the drive first by clicking ‘Safely Remove Hardware/Eject’ the diskAshur PRO2 from the Operating System before reconnecting and setting the diskAshur PRO2 as ‘Read-Only/Write-Protect’. When Admin writes content to the diskAshur PRO2 and restricts access to read-only, the User cannot change this setting in User mode.
13. How to Delete the Self-Destruct PIN To delete the Self-Destruct PIN, first enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps. 1. In Admin mode, press and hold down “SHIFT + 6” buttons Solid BLUE LED will change to a blinking RED LED 2. Press and hold down “SHIFT + 6” buttons again Blinking RED LED will become solid and then change to a solid BLUE LED indicating the Self-Destruct PIN was successfully deleted 14.
15. How to Create an Admin PIN after a Brute Force attack or Reset It will be necessary after a Brute Force attack or when the diskAshur PRO2 has been reset to create an Admin PIN before the drive can be used. If the drive has been brute forced or reset, the drive will be in a standby state (solid RED LED). to create an Admin PIN proceed with the following steps. PIN requirements: • • • Must be between 7-15 digits in length Must not contain only repetitive numbers, e.g.
17. Turn off the Unattended Auto-Lock Clock To turn off the Unattended Auto Lock, first enter the “Admin Mode” as described in section 5. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps. 1.
20. Set Read-Only in User Mode Important: If data has just been copied to the diskAshur PRO2, make sure to properly disconnect the drive first by clicking ‘Safely Remove Hardware/Eject’ the diskAshur PRO2 from the Operating System before reconnecting and setting the diskAshur PRO2 as ‘Read-Only/Write-Protect’. To set the diskAshur PRO2 to Read-Only, first enter the “User Mode” as described in section 18. Once the drive is in User Mode (solid GREEN LED) proceed with the following steps. 1.
22. Brute Force Protection If an incorrect PIN is entered 15 (3 x 5 PIN clusters) consecutive times, then all Admin/User PINs, the encryption key and all data will be deleted and lost forever. The diskAshur PRO2 will then need to be formatted and partitioned before it can be reused. 1. If a PIN is entered incorrectly 5 (five) consecutive times, all LEDs - RED, GREEN, BLUE will light up and become solid. 2. Unplug the drive and re-plug it into the host to get five more PIN attempts.
24. Initialising and formatting the diskAshur PRO2 After a ‘Brute Force Attack’ or a complete reset of the diskAshur PRO2 will delete all data, encryption key and partition settings. You will need to initialise and format the diskAshur PRO2 before it can be used. To initialise your diskAshur PRO2, do the following: 1. Attach the diskAshur PRO2 to the computer. 2. Create a new Admin PIN - see page 11, section 15, ‘How to create an Admin PIN after a Brute Force attack or reset’. 3.
7. In the Initialise Disk window, click OK. 8. Right-click in the blank area under the Unallocated section, and then select New Simple Volume. The Welcome to the New Simple Volume Wizard window opens. 9. Click Next. iStorage diskAshur PRO2® Manual – v 1.7 10. If you need only one partition, accept the default partition size and click Next. 11. Assign a drive letter or path and click Next. 12. Create a volume label, select Perform a quick format, and then click Next. 13. Click Finish. 14.
25. diskAshur PRO2 Setup for Mac OS Your diskAshur PRO2 is preformatted in NTFS for Windows. To reformat the drive to a Mac compatible format please read below. Once the drive is unlocked, open Disk Utility from Applications/Utilities/Disk Utilities. To format the diskAshur PRO2: 1. Select diskAshur PRO2 from the list of drives and volumes. Each drive in the list will display its capacity, manufacturer, and product name, such as ‘iStorage diskAshur PRO2 Media’ or 232.9 diskAshur PRO2. 2.
4. Select a scheme and volume format to use. The Volume Format dropdown menu (figure 3) lists the available drive formats that the Mac supports. The recommended format type is ‘Mac OS Extended (Journaled).’ The scheme format dropdown menu lists the available schemes to use (figure 4). We recommend using ‘GUID Partition Map’ on drives larger than 2TB. figure 3 figure 4 iStorage diskAshur PRO2® Manual – v 1.7 5. Click the ‘Erase’ button.
26. diskAshur PRO2 Setup for Linux (Ubuntu 14.04) If your diskAshur PRO2 has been initialised and formatted in NTFS for Windows, you can directly use the drive on Ubuntu. If not, please read below. To format the diskAshur PRO2 as FAT filesystem: 1. Open ‘Unity Dash’ and type ‘Disks’ in the search box. Click on the ‘Disks’ utility when displayed. 2. Click to select the drive (500 GB Hard Disk) under ‘Devices’. Next click on the gears icon under ‘Volumes’ and then click on ‘Format’. 3.
4. Click ‘Format’ again. 5. The drive will start to be formatted. to mount the drive to Ubuntu. iStorage diskAshur PRO2® Manual – v 1.7 6. After the format process is finished, click #20 www.istorage-uk.
7. Now the drive should be mounted to Ubuntu and ready to use. 8. A disk icon will be shown as seen in the image below. You can click the disk icon to open your drive. iStorage diskAshur PRO2® Manual – v 1.7 Lock diskAshur PRO2 for Linux (Ubuntu 14.04) It is strongly recommended to right click your drive icon and then click ‘Safely remove’ in the OS to eject (lock) your diskAshur PRO2, especially after data has been copied or deleted from the drive.
27. Hibernating, Suspending, or Logging off from the Operating System Be sure to save and close all the files on your diskAshur PRO2 before hibernating, suspending, or logging off from the operating system. It is recommended that you lock the diskAshur PRO2 manually before hibernating, suspending, or logging off from your system. To lock, simply press the ‘LOCK’ button on the diskAshur PRO2 or by clicking the ‘Safely Remove Hardware/Eject’ icon within your operating system.
29. How to check Firmware in User Mode To check the firmware revision number, first enter the “User Mode” as described in section 18. Once the drive is in User Mode (solid GREEN LED) proceed with the following steps. Solid GREEN LED will change to blinking GREEN and BLUE LEDs 1. In User mode press and hold down “3 + 8” until GREEN and BLUE LEDs blink together 2. Press the “UNLOCK” button and the following happens; a. b. c. d. e. All LED’s (RED, GREEN & BLUE) become solid for 1 second.
30. Technical Support iStorage provides the following helpful resources for you: iStorage’s Website https://www.istorage-uk.com E-mail correspondence support@istorage-uk.com Telephone support with our Technical Support Department on +44 (0) 20 8991-6260. iStorage’s Technical Support Specialists are available from 9:00 a.m. to 5:30 p.m. GMT - Monday through Friday 31. Warranty and RMA information Two Year Warranty: iStorage diskAshur PRO2® Manual – v 1.
iStorage diskAshur PRO2® Manual – v 1.7 © iStorage, 2017. All rights reserved. iStorage Limited, iStorage House, 13 Alperton Lane Perivale, Middlesex. UB6 8DH, England Tel: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277 e-mail: info@istorage-uk.com | web: www.istorage-uk.com www.istorage-uk.
