Warranty

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Limited Warranty
This Limited Warranty extends only to the original purchaser of the system. This warranty covers only all
Manufacturer-supplied items that prove to be defective in material, workmanship or factory preparation. This
warranty covers only parts; all labor is excluded from this warranty, including, but not limited to, services
related to the removal, replacement, installation, adjustment, maintenance and/or repair of the unit or its
components items. It excludes all non-Manufacturer labor required for any servicing of the unit, including, but
not limited to, servicing related to installation, adjustment, maintenance and repair of the unit. This warranty
applies only to the first full calendar year from the date of purchase. The following items are excluded from
this warranty: membranes, filters, O-rings, and all other parts or components that require regular replacement
as a result of ordinary usage.
Disclaimers: This Limited Warranty applies only if the system is installed, used, and maintained in compliance
with all instructions and requirements enclosed with the system. This warranty will be void for failure to
observe the following conditions:
1. The system is to be used with potable water supply only.
2. Feed water pressure to the unit is no less than 45 PSI (30 PSI for systems with built-in booster pump)
and no greater than 80 PSI.
3. The system is to be used on water supplies with chlorine concentrations of 1.0 mg/L (ppm) or less.
4. Feed water temperature to the unit must be no less than 40°F and no more than 100°F.
5. Feed water must have a pH between 4 and 8.
6. Turbidity must be less than 1.0 NTU.
7. SDI must be less than 5.
8. Feed water must be completely free of iron, manganese, or hydrogen sulfide.
The Manufacturer does not know the characteristics of your water supply. The quality of water supplies may
vary seasonally or over a period of time. Your water usage may vary as well. Water characteristics can also
change if the drinking water appliance is moved to a new location. The Manufacturer assumes no liability for
the determination of the proper equipment necessary to meet your requirements, and we do not authorize
others to assume such obligation on our behalf.
This Limited Warranty does not cover any Manufacturer-supplied items that are defective as a result of the
use of improper parts, equipment, or materials. This warranty does not cover alterations or modifications of
the unit, or failure of a unit caused by such alterations and modifications.
This Limited Warranty does not cover malfunctions of the unit due to tampering, misuse, alteration, lack of
regular maintenance, misapplication, fouling due to hydrogen sulfide, manganese or iron, scaling from
excessive hardness, turbidity greater than 1.0 NTU, Silt Density Index (SDI) greater than 5.0 SDI, or
excessive membrane hydrolysis due to chlorine levels in excess of 1.0 mg/L (ppm). In addition, damage to the
unit due to fire, accident, negligence, act of God, or events beyond the control of the Manufacturer are not
covered by this warranty.
Incidental and Consequential Damages Limitation: The Manufacturer will not be responsible for any incidental
or consequential damages as a result of the failure of this unit to comply with express or implied warranties or
any defect in the unit, including but not limited to, lost time, inconvenience, damage to personal property, loss
of revenue, commercial losses, postage, travel, telephone expenditures, or other losses of this nature. In case
some states do not allow the exclusion or limitation of incidental or consequential damages, you may choose
to return the system. If you choose to keep it, you agree that this exclusion STILL apply to you.
Owner’s Warranty Responsibilities: As a condition of this Limited Warranty, the owner must ensure that
periodic maintenance of the system is performed as described in the literature enclosed with the system.
Neglect, improper maintenance, abuse, or modification or alteration of the unit will invalidate this Warranty.
Should your unit develop a defect or otherwise fail to perform in accordance with this warranty, you should
contact the retailer from whom the product was originally purchased.