Use and Care Manual

Troubleshooting
ISSUE POSSIBLE CAUSE POSSIBLE SOLUTION
Unit fails to initiate
aregeneration cycle
No power supply
Check electrical service, fuse,
etc.
Power failure
Reset time.
Low water pressure
Scale builds up in line feeding unit
Clean pipes or add WDS series
or ED2000 before the system.
Inlet of control plugged due to
foreign material
Remove the piston and clean the
control valve.
Control valve without
display
Power failure, the power adapter is
not plugged in
Check the power supply to
ensure regular or restored
power supply.
Power off while regeneration
Turn the bypass valve to the
bypass position or close the
control valve.
Control valve failure
Contact us.
Poor water quality
The Control valve clock is
inaccurate due to a power failure,
causing the regeneration start time to
be changed
Adjust the control valve’s
current time. For operating
procedures, refer to the current
time in the control valve
manual.
Poor source water quality
Add an additional regeneration
process. Refer to the setting of
the regeneration cycle in the
control valve manual for the
operating procedure.
Filter failure
Contact us.
Regenerate too often or too little
The regeneration cycle setting
is not optimal. Adjust the
regeneration cycle of the
control valve and refer to the
setting of the regeneration cycle
in the control valve manual for
the operating procedure.
Incoming water quality does not
meet national municipal tap water
standards
Contact the relevant local water
supply department or add WSP
series, WGB series before the
system.
Water system pressure is too low or
too high
Install pressure stabilization
equipment.
Control valve failure
Contact us.
www.123filter.com | [phone] | [e-mail] Page 20