Warranty
Light Commercial No Wear-Through Warranty: Wellmade warrants that in
the event the flooring supplied to the original purchaser wears-out from
normal foot traffic in an approved commercial setting within 10/5 years of the
date of purchase, the defective material will be replaced free of charge
(“Wear-out” means the pattern and color of the floor is removed, caused by
the removal of the protective wear layer.)
To receive replacement planks, defective material must be confirmed and
reported in writing to the retailer from which flooring was purchased within
the applicable warranty period. Scope of labor liability: Under the
following guidelines, we will reimburse reasonable labor charges to replace
defective planks; if the original floors were installed by a professional
flooring contractor (receipt/payment of installation is required). Within One
Year: 100 percent of reasonable labor Within Three Years: 50 percent of
reasonable labor After Three Years: No labor reimbursement
Provisions
This Warranty is non-transferable, and applies to the original purchaser
when purchased from an authorized dealer. Proof of purchase required. In
all cases, we reserve the right to inspect the flooring and to remove a
sample for analysis, if necessary. We also reserve the right to accept or
deny any labor charges, if flooring is not installed by a professional flooring
installer.
THIS WARRANTY DOES NOT COVER DAMAGE OR DEFECTS
RESULTING FROM OR IN ANY WAY ATTRIBUTABLE TO:
1. The installation or suitability for installation. All warranties regarding
installation or suitability for installation are the responsibility of the installer
and/or your dealer.
2. Minor shading variances, color or texture differences not represented in
dealer showroom samples.
3. Obvious defects or shading issues after installation. It is the
responsibility of the installer to inspect the flooring prior to installation.
4. Improper storage, handling, or acclimation of the flooring.
5. Scratching, denting, fading, or loss of gloss over time. All flooring will
scratch, dent, or lose gloss over time.
6. Mold or moisture problems underfloor caused from: sub-floor moisture,
plumbing leaks, liquid spills, flooding, and etc.
7. Damage from fire, burns, or intentional abuse.
8. Settlement or movement of the structure (sub-floor or floor joists) to
which the flooring is attached.
9. Variations in color, grain, and markings that exist in the flooring when