Owner's Manual

Troubleshooting
Symptom
Cause
Remedy
Radio shows iPod iPod
cable is not Verify the docking
cable is connected
not connected
connected to iPod or to the Media Gateway, and the iPod
Gateway.
I
can not
correctly Sometimes the
On older iPods, press and hold
the
control
the iPod iPods needs to be click wheel
(center button) and the
through the radio. reset menu button for 10
seconds. On
the
iPod Touch or iPhone press and
hold
the power and home button for
10
seconds. This
will
reboot the iPod.
YOU WILL NOT LOSE MUSIC on the
iPod
by
doing this reset
I
don't see iPod The radio is Press the Text
I
Scan
button to
artist or song displaying a different see text
(only
supported in satellite
information on the
text
field
or you are
emulation mode).
If the radio has an
screen using
CD
Changer XM button, ensure dipswitch 3 is set to
emulation
mode. the off position.
I
can't use my
TheiPodisin
Press the
Sat
button and
select
AUX
iPod's
click wheel external control
1 source to control
the iPod
manually.
to
select
music mode.
If
using
CDC emulation
mode
select
Disc 7.
The Media The HD tuner or
HDRT
or
SCC1
must
be
connected
Gateway does
SCC1
was not
before the PXAMG
is
powered on.
not recognize the properly connected
Disconnect the PXAMG from the
HD Radio tuner when the PXAMG
vehicles
harness for 5 minutes. Verify
(HDRT) or
SCC1
was first connected the 8 pin
DIN
HDRT cable is securely
and initialized. connected
at
both ends before
reconnecting the
vehicle harness.
Radio shows
"DEV Gateway device is This
only
occurs the first time the
I NIT"
initializing PXAMG is powered
on.
Wait a few
minutes,
cycle
ignition off and on then
enter
SAT
Mode.
When
I listen to
Factory antenna Use Gateway to access HD Radio
the factory AM
or
cable
is connected source. This
will
provide
all AM and
FM
radio there to the HD Radio
FM
reception for your
vehicle.
is
only static, no tuner.
audio.
No AM or
FM
Factory antenna Remove from factory radio, connect
reception using the
cable
is not into HDRT
module.
Note* some
HD Radio source connected to the HD
vehicles need to use the
supplied
Radio tuner (HDRT) antenna adaptor to make this
connection.
HD Radio station The HD Tuner is This is expected performance. The
quality
fluctuates temporarily
losing Digital
HD Radio
playback will
resume
or is lost randomly reception
of
the in areas
of
higher broadcast signal
Digital HD Radio strength.
broadcast
signal
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