User guide
PAGE 13IRONKEY BASIC USER GUIDE
2. Mounting problems
Make sure you have permissions to mount external SCSI and USB devices
» Some distributions do not mount automatically and require the following command to
be run:
mount /dev/<name of the device> /media/<name of the mounted
device>
» The name of the mounted device varies depending on the distribution. The names of
the IronKey devices can be discovered by running:
ironkey --show
3. Permissions
You must have permissions to mount external/usb/ash devices
» You must have permissions to run executables off the IronKey CD-ROM in order to
launch the IronKey Unlocker
» You might need root user permissions
4. Supported distributions
Not all distributions of Linux are supported. Please visit https://support.ironkey.com/linux for the
latest list of supported distributions.
5. The IronKey Unlocker for Linux only supports x86 systems at this time.
See https://support.ironkey.com/linux for more information.
ACTIVATING IRONKEY ENTERPRISE
If requested by your system administrator, users with IronKey Basic devices can activate IronKey
Enterprise. Activating IronKey Enterprise helps organizations to remotely manage IronKey
devices with a suite of security software and online services. See the “IronKey Enterprise User
Guide” on your device for information about IronKey Enterprise features.
IMPORTANT: Only begin this process if your system administrator has asked you to activate
IronKey Enterprise.










