User guide

PAGE 26IRONKEY USER GUIDE
USING MY.IRONKEY.COM (WINDOWS AND MAC)
Your IronKey supports advanced cryptographic authentication using strong PKI key pairs
generated in the IronKey Cryptochip. When you log into my.ironkey.com from your device, it
uses these unique keys as your digital identity credentials. This locks down your account so that
you must have both your IronKey and your password in order to gain access. In other words,
only you can access your online IronKey account, even if someone stole your IronKey or your
password.
Step Description
1 Securely logging into your account You can securely log into your my.ironkey.com by
clicking the “my.ironkey.com” button in the IronKey
Control Panel. This will initiate a complex PKI
handshake, thus logging you in with strong, multi-
factor authentication.
If you ever lose your IronKey, you can log into
Safe Mode by going to https://my.ironkey.com,
logging in the account credentials you created
when you activated your account. This will allow
you to mark an IronKey as lost or recover a
forgotten device password.
2 Marking IronKeys as lost If you ever lose your IronKey, you can rest
assured that no one will ever get your data. As an
additional precaution, you can mark an IronKey as
lost from within my.ironkey.com, which will prevent
that device from ever accessing your account. If
you nd your IronKey later, you can also mark it
as found again.
3 Recovering device passwords People sometimes forget passwords. IronKey
gives you the option to back up your device
password to your Online Security Vault at
my.ironkey.com. That way, you can log into Safe
Mode or with another IronKey and recover the
password.
In the event that you
ever lose your IronKey,
you can still access the
site in Safe Mode: a
restricted mode with
limited functionality. This
is useful for marking
your IronKey as lost, or
recovering a forgotten
password.