Use and Care Manual
28 Braava 300 Series Owner’s Manual
Problem: Likely Cause What To Do
Braava Cleans only
a small area.
Cube not being
used
Make sure the Cube is turned on and placed in the area
you want to clean. Check the position of the Cube for
interference such as:
• Cabinets, shelves or ceiling fans above the Cube.
• Very high, uneven or black ceilings above the Cube.
• Plasma or LCD televisions within 5 feet of Cube.
Cleaning cloth
application
Remove and reapply cleaning cloth. When reapplying, follow
these instructions:
• Ensure cloth does not overlap into the middle channel of
the removable cleaning pad
• Ensure cloth is not bunching up, which can prevent the
removable pad from reattaching completely to the robot.
Problem with
wheels or treads
Check wheel area for debris and remove or clean as needed.
Examine tire treads to make sure they are securely attached
to the wheel. If not well attached, contact Customer Support.
Braava is not driving
properly.
Wheels slipping Clean wheels with a cloth dampened with warm water to
remove dust and cleaning solution. Let the wheels dry before
cleaning again.
Cleaning cloth
application
Remove and reapply cleaning cloth. When reapplying, follow
these instructions:
• Ensure cloth does not overlap into the middle channel of
the removable cleaning pad
• Ensure cloth is not bunching up, which can prevent the
removable pad from reattaching completely to the robot.
Problem with
wheels or treads
• Check wheel area for debris and remove or clean as needed.
• Examine tire treads to make sure they are securely attached
to the wheel. If not well attached, contact Customer Support.
General Troubleshooting