Operation Manual

User Guide
Operation
41
4.16 Possible Error Conditions
The following conditions may occur while Button Manager is uploading a file to a
network file server such as FTP, SharePoint, Evernote, Dropbox, OneDrive, or Google
Drive.
Error Message
Description
Possible Solutions
Invalid host.
The entry in the Host name
field is not correctly
formatted.
Make sure the syntax is
correct and the required
parts of the path to the
network file server are
provided.
User name can not be
empty.
The user name is empty.
Make sure user name has
been entered.
Incorrect user name or
password.
The user login may not be
authorized to access the
server or the incorrect
password was entered.
Make sure the user login
and password are correct.
You may also need to
contact your System
Administrator to make
sure you have permission
to access the network file
server.
Invalid proxy host URL.
Your proxy host URL may
not be correct.
Check with your System
Administrator to enter the
correct proxy host URL.
Invalid port number.
The port number for the
network server may not be
correct.
Check with your System
Administrator to enter the
correct port number for
the network server.
Unable to get proxy
setting automatically.
The proxy settings may
not be correct.
Check with your System
Administrator to enter the
correct proxy setting.
Proxy configuration is
incorrect.
Desired directory does
not exist and unable to
create it.
The subfolder may not
exist.
Check with your System
Administrator if you have
the permission to create
the subfolder.
The remote service point
could not be contacted.
The remote server can not
be reached.
This may occur due to
network problem. You can
try again later or you may
check with your System
Administrator.
The connection was
prematurely closed.
The network connection
may be temporarily
stopped.
This may occur due to
network problem. You can
try again later or you may
check with your System
Administrator.