Operation Manual
6/6 GettingStarted–English
Troubleshootinginformation
Problem Cause Solution
Icannotturnonthescanner. Lowbatterypower.
Batterynotinsertedproperly.
Replacethebatteries.
Insertthebatteriescorrectly.
Picturescannotbesavedafter
I’vescannedthem.
There’snomicroSDcardinthe
cardslot.
ThemicroSDcardisfull.
ThemicroSDcardhasnotbeen
formattedproperly.
InsertamicroSDcard.
MovetheimagesfromthemicroSD
cardtoyourcomputertoclear
storagespaceonthecard.
Properlyformatthecard.
Mycomputerdoesnot
recognizethescannerwhenI
connectit(theremovabledisk
isnotdisplayed).
Connectionfailure. MakesurebothendsoftheUSB
cableareconnnectedsecurely.
Restartyourcomputerifnecessary.
Thebatterylifeisveryshort. Thewrongtypeofbatteriesis
beingused.
Replacethecurrentbatterieswith2
newAAalkalineorNiMhbatteries.
Myscannergeneratesblurry
images.
Thescannerlensisprobabydirty. Cleanthelenswithasoftdrycloth.
Myscannergeneratesskewed
images.
Thescannerhasnotbeen
calibratedcorrectly.
Calibratethescannerusingthe
calibrationsheetyoufindinthe
scannerbox.
TheERR.ledisonwhen
scanningadocument.
You’reslidingthescannertoo
quicklyoveryourdocuments.
PresstheScanbuttontoscanyour
documentagain,steadilyandslowly.










