Operation Manual

6/6 GettingStarted–English
Troubleshootinginformation
Problem Cause Solution
Icannotturnonthe
scanner.
Lowbatterypower.




Batterynotinserted
properly.
Rechargethebatteryby
connectingthescannerto
thecomputerviatheUSB
cable.

Insertthebattery
correctly.
Picturescannotbe
savedafterI’ve
scannedthem.
There’snomicroSD
cardinthecardslot.


ThemicroSDcardis
full.




ThemicroSDcardhas
notbeenformatted
properly.
InsertamicroSDcard(with
metalsidefacingupwards).


Movetheimagesfromthe
microSDcardtoyour
computertoclearstorage
spaceonthecard.Format
thecardifnecessary.

Properlyformatthecard.
My
computer/Bluetooth
devicedoesnot
recognizethescanner
whenIconnectit(the
removablediskisnot
displayed).
Connectionfailure. Yourcomputer:
Makesurebothendsof
theUSBcableare
connnectedsecurely.

YourBluetoothdevice:
Makesureyouhave
followedtheBluetooth
instructions(checklink).

Restartyour
computer/deviceif
necessary.
Myscannergenerates
blurryimages.
Thescannerlensis
probabydirty.
Cleanthelenswithasoft
drycloth.
Myscannergenerates
skewedimages.
Thescannerhasnot
beencalibrated
correctly.
Calibratethescannerusing
thecalibrationsheetyou
findinthescannerbox.
TheERR.ledison
whenscanninga
document.
You’reslidingthe
scannertooquickly
overyourdocuments.
PresstheScanbuttonto
scanyourdocumentagain,
steadilyandslowly.