Warranty
LIMITED LIFETIME WARRANTY 
THE MANUFACTURER WARRANTS: Your MAKER Homeware™ products are to be free from defects in material and 
workmanship under normal non-commercial, household use, when operated and cared for in accordance with the 
Manufacturer’s written instructions provided. 
THE LIMITED LIFETIME WARRANTY (“WARRANTY”) DOES NOT COVER: Any damage caused by accident, misuse or 
abuse, including without limitation, damage caused by overheating, improper cleaning, neglect, alteration, fire, 
theft, non-recommended oven use and does not apply to minor imperfections, scratches, stains, discoloration, 
surface markings as a result of shipping or other damage to external or internal surfaces which does not impair the 
utility and/or functionality of the cookware. 
TO OBTAIN SERVICE: If service should be necessary, you should contact MAKER Homeware™, (A Division of IRIS 
USA, Inc.) Customer Service (“Customer Service”) at 1-844-220-6441 to obtain a return authorization number (“RA 
Number”). Once you have received the RA Number, you may then return the properly packaged product(s), (using 
adequate packing and shipping material to prevent damage in transit), with postage prepaid along with name, 
address, telephone number, model number and proof of date of purchase (a copy of the receipt) and a detailed 
description of the claimed defect. This warranty shall not cover any damage incurred to the products during transit 
to Customer Service. You shall have the obligation and responsibility to: pay for all services and parts not covered 
by the warranty. 
MANUFACTURER’S OBLIGATION: 
The Warranty may not be altered, expanded, extended, revised or varied except by written instrument executed by 
the Manufacturer. 
THE MANUFACTURER’S LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE 
DEFECTIVE PRODUCT(S) AT THE MANUFACTURER’S SOLE AND EXCLUSIVE OPTION. THE MANUFACTURER WILL 
REPLACE ANY ITEM FOUND TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP WITH THE MOST COMPARABLE 
CURRENT ITEM.  MAKER HOMEWARE™ DOES NOT ACCEPT SPECIAL REQUESTS, NOR DO WE HAVE THE ABILITY TO 
UPGRADE IN EXCHANGE FOR MONEY. THE MANUFACTURER SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL 
OR CONSEQUENTIAL DAMAGES, WHETHER DIRECT OR INDIRECT. THE WARRANTIES SET FORTH HEREIN ARE 
EXCLUSIVE AND NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY 
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE ARE MADE WITH RESPECT TO THE 
PRODUCTS. 
Some states do not allow the exclusion of limitation of incidental or consequential damages, so the above limitation 
exclusions may not apply. This Warranty gives specific legal rights, and there may also be other rights which vary 
from state to state. 
DISCONTINUED ITEM RETURNED: 
If the item returned is discontinued and is no longer available, MAKER Homeware™ will automatically replace your 
item with the most comparable item currently manufactured. 
CALIFORNIA RESIDENTS ONLY: California residents need only supply proof of purchase and should call 1-844-220-
6441 for shipping instructions. California law provides that for In-Warranty Service, California residents have the 
option of returning a nonconforming product (a) to the store where it was purchased or (b) to another retail store 
which sells MAKER Homeware™ products of the same type. 


