User Manual

MICROSOFT ACTIVESYNC
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www.iris.com.my
Troubleshooting
To communicate, the two computers need to recognize each other. If you encounter
problems during installation, try the following:
● Make sure the cable is connected firmly for both computers.
● Unplug and reconnect the cable to your device.
● Shut the device off and turn it on again.
● On the File menu in ActiveSync, click Get Connected.
If you continue to have problems, see ActiveSync Help.
You can learn more about ActiveSync from the following sources:
● ActiveSync Help, for information on synchronizing and exchanging files with a
desktop computer.
● Device Help, to learn about communications software on your device.
● The Readme file, located on the CD, for updates and detailed technical
information.
● The Windows CE Web site, for getting up-to-date information on your device:
http://www.microsoft.com/windowsce/