Users Manual Part 2

l Problem: During Comms Test, the LCD shows NOSIM.
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Ensure the SIM card is correctly inserted into the SIM card reader. If the issues persist, replace the SIM card with a new one,
and force the meter to "call-in" to the DMS.
l Problem: During Comms Test, the LCD shows CSQ 99,99 or CSQ 0,0, and never shows Connected.
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Solution: The antenna cable is broken, or not properly attached. Contact IPS concerning replacing the antenna. Also, the
pole location might receive poor / no cellular signal.
l Problem: During Comms Test, the LCD shows CME ERROR: XXX.
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Solution: There may be a network issue. Contact IPS to ensure the system is operational.
l Problem: The meter contains the wrong configuration.
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Solution: If the meter housing / pole is equipped with an RFID tag, enter Diagnostics mode and ensure the LCD shows an
RFID #. However, if the RFID # is all zeros, ensure the meter assembly's RFID tag reader is properly connected to the Main
PCBA. You can try using a second meter to read the first pole's RFID tag, and if this second meter shows an RFID # then the
first meter is faulty. If the second meter does not read the tag, then the RFID tag is faulty, so try another tag. Lastly ensure the
meter is properly assigned in the DMS, and perform a Diagnostics mode > Comms Test to ensure communications is oper-
ating properly.
Cleaning and general maintenance
IPS recommends the following procedures for general cleaning. The frequency of these performing these procedures is determined by the
local maintenance staff, based upon use and environmental conditions, and can increase / decrease appropriately.
l Meter surfaces should be kept clean with mild soap and water.
l Compressed air should be used to clear debris from the coin acceptor and card reader.
l Cleaning cards should be used every 1-2 months to clean the card reader, to ensure optimum performance. Cleaning cards can be
purchased from IPS.
l The coin validator should be visually inspected for damage and / or debris every 6 months.
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