Users Manual Part 2

Fault codes
The following error codes indicate faults during a communication session in the Diagnostics > Comms Test sub-menu.
Error code Description
GSM Not Found The meter cannot communicate with the GSM radio.
CME ERROR 10 The SIM card is not inserted.
CME ERROR 107 The meter is unable to connect to the IPS server. Please contact IPS.
CME ERROR 553 The meter is trying to establish a connection.
CME ERROR 555 Activation has failed.
CME ERROR 557 The meter is unable to connect to the IPS server. Please contact IPS.
CME ERROR 559 The wireless connection is timing out.
SSPM Troubleshooting
This reference topic discusses troubleshooting for common issues experienced on the IPS Group, Inc. SSPM.
Power issues
l Problem: The meter display is blank and the LEDs do not flash.
o
Solution: Ensure the battery is connected, and the meter is ON. Insert any card completely into the card slot, and wait for an
audible notification (beep).
If this does not alleviate the issue, ensure the card reader is properly connected to the solar panel, and the solar panel is prop-
erly connected to the Main PCBA.
l Problem: The meter display is blank but the LEDs are continuously ON.
o
Solution: Replace the Backup (non-rechargable) battery.
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