Product Manual

LETTER FROM THE PRESIDENT OF IPA

My name is Peter Vinci and I am the president of IPA

. I would like to thank you for

your interest in IPA

’s product line and share my commitment to you, our products

and our policies. In today’s world, we have all experienced the lack of service and

consideration demonstrated by many companies after you buy their products. They

say whatever they can to make the sale, and then it’s like pulling teeth to get any

service response out of them. I know this myself ﬁ rsthand and because of this, I

want to be sure that your experience with IPA

meets your expectations and that

IPA

never disappoints you with our service or customer response.

To prove my commitment to you, if for any reason, you are not happy with one of our

products – or more importantly, with the response from our customer service depart-

ment, or any member of the IPA

team – I invite you to contact me directly via my

email, peter@ipatools.com or call me at 888-786-7899. Your satisfaction is more im-

portant to me than the sale itself. We will not be in business for long if we don’t make

you completely happy with our products and service. I want IPA

to be different and

be known for its quality and service.

With that said, please take a look at our product line. You will see innovative ﬁ rst time

products that were created to help you do your job faster and better than before.

I would also like to invite you to critique our products. If you can think of a better way

to make them or changes that will make them work better, please contact me directly

and I will be sure to look into it. If you have an innovation and would like some

feedback, give me a call.

From all of us at IPA

, we thank you for taking the time to review our product line and

wish you and your family the very best of everything.

Peter Vinci

President

IPA

www.ipatools.com

Toll Free: 888-786-7899

Phone: 845-679-4500

Fax: 845-679-4600

PART 10: OPTIONAL ACCESSORIES AND