User's Manual

CHAPTER 6: CUSTOMER SUPPORT
2003 IPMobileNet, Inc. 31 IPSeries MR User Manual / Rev. A / 04-September-03
Ordering Parts
Replacement parts may be ordered from the following address:
Attn: Small Parts Sales
IPMobileNet, Inc.
16842 Von Karman Avenue, Suite 200
Irvine, CA 92606
Voice: [phone]
Fax: [phone]
Customer Support
To obtain assistance in troubleshooting problems with a product, please contact IPMobileNet’s Customer
Service Staff at [phone].
Reporting Problems with the Documentation
To report problems or question concerning the documentation included in the shipment, please send an
e-mail to [e-mail] explaining the problem and the Publications Department will
respond as soon as possible.
Please ensure to include the following information with the e-mail message:
q Your company name
q Your name or other contact name
q Return e-mail address
q Manual name
q Manual part number
q Page number(s)
q Description of the problem