User's Manual

FCC ID: MI7-ECSHPA80TX
A11
7. Warranty and Service
7.1 Warranty
The HPA8 High Power Amplifier is covered by a one year parts and workmanship war-
ranty. The warranty goes into effect upon shipment.
The warranty does not cover Acts of God such as damage from a lightning strike, fire, or
a flood. The warranty does not cover damage arising from user tampering or user mis-
adjustment.
The customer is responsible for isolating the fault to the HPA8, and for removing and
reinstalling the unit for service. Please note that equipment found to be in good working
order upon receipt at the factory may be subject to a service charge.
Service for units not under warranty is available on a time-and-materials basis from the
ElectroCom factory.
7.2 Warranty/Non-warranty Service
To obtain factory service for the HPA8, perform the following:
1. Contact the following person and request a Return Authorization (RA) Number.
Anita Chavez,
Administration
ElectroCom Systems, Inc.
11909 E. Telegraph Rd.
Santa Fe Springs, CA 90670
[phone]
You will be faxed a document containing the RA Number and other information on the
unit.
2. Ship the unit to the address indicated on the faxed document.
Important!
Do not forget to print the RA Number on the label. Be sure to enclose the
faxed document with the unit.