User's Manual

CHAPTER 6: CUSTOMER SUPPORT
©2005 IMobileNet, Inc. Revision & Copyright HSBS User Manual
516.80540.UM-Rev. D 1-Jun-07 Page 27 of 38
Ordering Parts
Replacement parts may be ordered from the following address:
Attn: Small Parts Sales
IPMobileNet, Inc.
16842 Von Karman Avenue, Suite 200
Irvine, CA 92606
Voice: [phone]
Fax: [phone]
Customer Support
To obtain assistance in troubleshooting problems with a product, please contact IPMobileNet’s Customer
Service Staff at [phone].
Reporting Problems with the Documentation
To report problems or question concerning the documentation included in the shipment, please send an
e-mail to [e-mail]
explaining the problem and the Publications Department will respond as soon
as possible.
Please ensure to include the following information with the e-mail message:
 Your company name
 Your name or other contact name
 Return e-mail address
 Manual name
 Manual part number
 Page number(s)
 Description of the problem