FREUND USER MANUAL IP-INTEGRA VoIP APP ANDROID USER MANUAL v2.10.11 1 FREUND ELEKTRONIKA d.o.o International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Herzegovina www.ip-integra.com | info@ip-integra.
FREUND USER MANUAL Table of content Introduction ..................................................................................................................................................................... 3 1. Setting up the application ...................................................................................................................................... 3 2. Navigation bar .........................................................................................................
FREUND USER MANUAL Introduction This user manual will explain how to operate the Integra VoIP application on Android OS devices. We will in detail describe the procedures of activating the application and setting it up with the account as well as making and answering a call, giving door access (opening a door), and also explain the call logs. 1.
FREUND USER MANUAL Step 1: Installing the application Option 1 Open the PDF file provided in the Welcome mail. Depending on the operating system of your mobile device (Android or iOS), click on one of the first two QR Codes. You will be taken to a Google Play Store or Apple AppStore from where you can install the INTEGRA VoIP Application. Option 2 Open the Google Play Store or Apple App Store on your mobile device. Search for the ‘Integra VoIP’ application and install it.
FREUND USER MANUAL Step 2: Setting up the application After the successful installation, run the application. In the bottom right, click on Settings. PICTURE 5 SHOWING THE APPLICATION SETTINGS Option 1 Click QR Scanner. Depending on the operating system of your mobile device (Android or iOS), scan one of the two QR Codes on the bottom of the PDF file you received in the Welcome mail. Option 2 Open the PDF file on your mobile phone.
FREUND USER MANUAL Option 3 Click on Create Account button shown in the picture 5. Carefully fill out required fields with the information you received in the Welcome mail. Confirm it by clicking on white check sign in the top right corner. PICTURES 6 & 7 SHOWING THE EXAMPLE OF HOW TO FILL OUT THE REQUIRED FIELDS IN THE MANUAL SETUP OF THE APPLICATION Option 4 Click on QR Scanner. Ask your IT Manager to display you your QR Code and scan it.
FREUND USER MANUAL 2. Navigation bar Navigation bar is located at the bottom of the screen. Buttons present are Contacts, Intercoms, Keypad, Recents and Settings. NAVIGATION BAR 3. Welcome screen / Keypad After opening Integra VoIP application, following screen is displayed. User is able to make a call by entering an extension number and pressing either Audio or Video button, respective to which call they want to make. KEYPAD 7 FREUND ELEKTRONIKA d.o.
FREUND USER MANUAL If users encounter the screen shown in the picture bellow, it means that the Administrator has disabled keypad for this device. However, the calls can still be made and received through either Contacts or Intercoms tab. DISABLED KEYPAD 8 FREUND ELEKTRONIKA d.o.o International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Herzegovina www.ip-integra.com | info@ip-integra.
FREUND USER MANUAL 4. Contacts Tapping on Contacts tab will provide a list of contacts. Search bar is located above the list, and on the right side of Contact names are buttons for making an audio or a video call. CONTACTS Registered and available contacts will have a green dot near their icon while the unregistered ones will have red dot. 9 FREUND ELEKTRONIKA d.o.o International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Herzegovina www.ip-integra.com | info@ip-integra.
FREUND USER MANUAL 5. Intercoms Intercoms tab shows available intercom devices. Tapping on Intercom device in the list will dial that device, while long pressing will trigger a relay and open a door. Opening a door successfully will give a confirmation mesage. INTERCOMS 10 FREUND ELEKTRONIKA d.o.o International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Herzegovina www.ip-integra.com | info@ip-integra.
FREUND USER MANUAL 6. Recents User can access the history of incoming, outgoing or missed calls by clicking on Recents tab. RECENTS More information is available by clicking on the Info icon on the log. Building administrator is able to send a message/notification to tenants through a SIP server. These messages can be found under Messages tab in Recents. 11 FREUND ELEKTRONIKA d.o.o International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Herzegovina www.ip-integra.
FREUND USER MANUAL 7. Settings Under Settings, users are able to change the application language. Account settings have been desribed in Section 1 of this document – Setting up the application. SETTINGS 12 FREUND ELEKTRONIKA d.o.o International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Herzegovina www.ip-integra.com | info@ip-integra.
FREUND USER MANUAL 8. Account Status & DND Account status have two options – Available and DND or Do not disturb. Application by default has Available status. DND feature, when enabled, will ignore all incoming traffic in the application. To enable it, go to the Keypad screen and tap the circle icon in the top right corner. Green circle indicates that the application has available status, while orange indicates that DND is enabled. ACCOUNT STATUS 13 FREUND ELEKTRONIKA d.o.
FREUND USER MANUAL ANDROID TIPS: Android manufacturers often prefer battery life over proper functionality of users apps. Here we will give users a few tips on how to improve on this. Removing battery optimization restrictions: Step 1: Find the Integra VoIP app and long press on it. Step 2: Tap on the Info button marked in the picture. 14 FREUND ELEKTRONIKA d.o.o International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Herzegovina www.ip-integra.com | info@ip-integra.
FREUND Step 3: Locate the Battery settings and tap on it. USER MANUAL Step 4: Select the Unrestricted setting. 15 FREUND ELEKTRONIKA d.o.o International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Herzegovina www.ip-integra.com | info@ip-integra.
FREUND USER MANUAL Keep application open: Step 1: Open Integra VoIP app and tap on Recent Apps. Step 2 Tap on Integra VoIP icon. 16 FREUND ELEKTRONIKA d.o.o International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Herzegovina www.ip-integra.com | info@ip-integra.
FREUND Step 3: Tap on Keep open. USER MANUAL Step 4: Blue Padlock indicates function is enabled. 17 FREUND ELEKTRONIKA d.o.o International Burch University | Francuske revolucije bb | 71210 Ilidza | Bosnia and Herzegovina www.ip-integra.com | info@ip-integra.
FREUND USER MANUAL Freund Elektronik A/S, in cooperation with our sister company Freund Elektronika D.O.O. Sarajevo, is developing an IP-Based Intercoms, Audio Systems, Access Control and Smart Home solutions. As a developer, manufacturer, and reseller, we have been self-improving and perfecting ourselves for over 30 years. In the industry, we negotiate the most advanced and innovative solutions regarding the building communication.