User's Manual

nano3G AP Installation Manual Troubleshooting
N3G_INST_300 v14.0 for N3G_2.85 © ip.access Limited 2012 Page 71
8.2 nano3G E8 AP or E16 AP Does Not Start Up
Check the following:
• Check the power-over-Ethernet inserter: it must be a POE+ unit.
• Verify the Ethernet cable from the POE+ inserter is plugged into the correct socket
(LAN1).
• If using a DC power supply instead of POE+, verify the power supply is a 12V
supply with the correct polarity.
8.3 Factory Reset
A factory reset will delete an AP’s configuration except for the default set of these five
parameters, as set on the AP’s commissioning web page:
• Management Server URL, which is the address of the default SCP server
• NTP server address
• IPsec enabled or disabled
• Security Gateway address (only relevant when IPsec is enabled)
• Remote traffic selector address and netmask (only relevant when IPsec is
enabled)
Therefore, executing a factory reset will mean that the AP will reconnect to the servers
currently specified on the commissioning web page. If any of these servers are no longer
valid, for example something has been decommissioned, the AP may be unable to re-enter
service automatically after a factory reset. If it necessary to change any of these settings,
physical access to the AP is required, so that it can be connected to a commissioning
terminal.
Note: If the reset button is released before the factory reset starts, the AP will reboot. It will not
return to the factory reset state.
Note: If the AP has been disabled as in section 7.4. It will not be possible to recommission the AP.
The AP will reconnect to the servers currently specified on the commissioning web page.