User's Manual

nano3G AP Installation Manual Troubleshooting
N3G_INST_300 v14.0 for N3G_2.85 © ip.access Limited 2012 Page 69
8 Troubleshooting
This section covers the following topics that may be useful for troubleshooting APs during
installation and commissioning:
• 8.1 LED Status Indicators
• 8.2 nano3G E8 AP or E16 AP Does Not Start Up
• 8.3 Factory Reset
• 8.4 Options for a Low Bandwidth Connection
For more information on AP troubleshooting, see [TRB_300].
8.1 LED Status Indicators
8.1.1 nano3G E8 AP and nano3G E16 AP LEDs
The following table shows the meaning of the status indicators under normal and fault
conditions.
3G Off The AP is not provisioned, it has no IP address. This may be a
temporary condition when the AP is switched on for the first time, or
after factory reset.
Green The AP is provisioned and unlocked, it is connected to the AC and is
providing service.
Flashing green
(evenly, slowly)
The AP is provisioned but has lost connection to the AC, for example
because the AC is not available or there is a DNS problem.
The AP is locked.
Flashing green
(evenly, fast)
The AP has been reinitialized (the reset button was pressed but for
less than 5 seconds).
Off, with short
green blinks on
Factory reset is in progress in the AP (the reset button was pressed
for more than 5 seconds).
On, with short
green blinks off
Software download is in progress to the AP.