Operating Guide

nano3GAP Operations Manual Troubleshooting the nano3GAP
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3.4 AP Diagnostics from the OMC-R
3.4.1 Automatic Crash Log Upload
It is possible to enable uploading a crash log file automatically from the OMC-R to a server
that is capable of HTTPS PUT.
Note: By default Apache does not allow HTTP PUT.
The apfiaglog file is created by a bash script /opt/ipaccess/bin/diagupload. It collates all of
the files needed to troubleshoot and analyse issues in the field. The diagupload script will
create a tar.gz file stored temporarily in the /tmp folder, for example:
apdiaglogs_000295-000000007804_1246441198_demand.tar.gz
The tar file contains the following files:
File Description
tcpdump.pcap0 and 1 Rolling tcpcapture.
procmon output Contains the same information as the printout of the ps
command, with additional details. Furthermore, it contains
a log rotated version that is updated every 30 seconds,
which helps when looking for memory leaks.
Log files For example: dmesg, bootlogs, apdiag cli output, syslog,
klog
Legacy configuration files
Software version information
Crash files In case of a crash
3.4.2 Report Diagnostics
To generate a status report of the AP:
1) Log in to the OMC-R.
2) Find the required AP by its serial number or object name (see section 2.2.2).
3)
Right-click the AP object and select Report Diagnostics Now from the menu.