User's Manual

nano3G AP Installation Manual Troubleshooting
N3G_INST_300 v6.3 for N3G_2.0 © ip.access Limited 2010 Page 43
7.2 Backhaul Network Connection Problems
If static IP addressing is disabled and DHCP is in use, the nano3G AP expects to be
automatically provided with an IP address by the broadband router every time it starts.
Ensure that the DHCP service is enabled on the broadband router.
7.3 Factory Reset
A factory reset will delete all configuration settings that have been applied to an AP. This
includes the initial configuration applied to commission the AP so that it will connect to its
serving AC, and all configuration changes subsequently applied from the OMC-R.
Therefore, executing a factory reset will mean that the AP will not provide service until it is
recommisssioned from the commissioning laptop and then reconfigured from the OMC-R.
Note: If the reset button is pressed for less than 5 seconds, the AP will reboot. It will not return to
the factory reset state.
7.3.1 nano3G S4 AP Factory Reset
To perform a factory reset, use a thin rod to press and hold the reset button for more than 5
seconds.
The Service LED will blink fast (50ms on, 50ms off) until the factory reset commences, then
it will start to blink slowly (200ms on, 200ms off). When the factory restore process is
complete, the LED will extinguish and the AP will automatically reboot. The AP will have the
fixed IP address used for initial commissioning and will enable the web interface for
configuration. Commission the AP to connect to its serving AC, as in section 4, then
configure the AP from the OMC-R, as in section 6.
WARNING
Only use the reset button to return the AP to factory reset state as a last resort,
such as when the AP does not connect to the AC. After a factory reset, the AP will
need to be commissioned again manually, as in section 4.2.