User's Manual

WA020100 - Smart Irrigation Controller
UMAOC001 Rev G
USER MANUAL
Page 24 of 33
8 TROUBLESHOOTING
Problem
Cause → Solution
Device doesn’t work
· Low battery or defective batteries → Replace batteries
· Wrong battery replacement → Ensure battery polarity
· Watersens in deep sleep mode → Tap the Watersens with a smartphone with
NFC interface enabled. The device should detect the NFC signal and it should
enter in running mode
Electrovalves don’t
work according to
timetable
· Wrong irrigation parameters configured → Review timetable, ensure valve
outputs are enabled and check time and date. Verify electrovalve activation
time is correct. On the other hand, verify internal time and date are
synchronized
· Wrong solenoid connection → Check the output valve signals are properly
connected to open/close electrovalve
Watersens cannot be
commissioned by app
· NFC is not enabled in smart phone → Enable NFC communication through
settings
· Access code has not been entered before any read/write operation → Enter
access code and check mobile can read status and configuration parameters
Watersens cannot
send uplink frames
· Wrong communication parameters configured → Review all RF parameters
and apply correct settings.
· Data rate and transmission powers are not correct → Configure Data Rate
parameter as AUTO and apply a reset in communication module via Watersens
Tool. This action will initialize communication settings in maximum power
transmission and lowest data rate to ensure maximum network coverage