Owner's Manual

67
Chapter 7: Emergency Calling and Alert (Optional)
Chapter 7
Emergency Calling and Alert
(Optional)
Optional features may not be included in your Push-To-Talk (PTT) service plan.
Emergency calling and alert allows you to declare an emergency to a contact or talkgroup as
configured by your corporate administrator.
Press and hold the Emergency button on the PTT application and swipe the slider to declare an
emergency. The PTT application automatically goes to the Call screen. Press the PTT button to begin
an emergency call. When you declare an emergency, an emergency alert is sent out to the other users
in the emergency talkgroup or the contact configured by your administrator.
An emergency can also be declared using the Emergency button on the selected device or supported
accessory.
To cancel an emergency, you can press and hold the Emergency button again and swipe the slider to
confirm the cancellation. Your administrator may not allow you to cancel an emergency. In that case,
an authorized user needs to cancel the emergency on your behalf.
An authorized user can remotely declare and cancel an emergency call on behalf of the remote user.
Your administrator can configure call initiation to either automatic or manual. When set to automatic,
after emergency initiation, an emergency alert is sent, and the emergency call is started automatically.
There is no need to press and hold the PTT button. The floor is taken for 10 seconds. During this 10-
second automatic floor hold time, pressing and releasing the PTT button has the following behavior:
When you release the PTT button, the floor releases; if you press and continue to hold the PTT button
after the 10 seconds expire, the floor will continue to be held. Your network operator may have
configured this service to ignore the PTT button press and release during the automatic floor hold time.
When set to manual, an emergency alert is sent. However, you have to press and hold the PTT button
to initiate the emergency call.
Multiple users can declare an emergency in the same talkgroup. When a user declares an emergency
in the same talkgroup, that user preempts the first user in an emergency PTT and takes the floor.
Participating users in an emergency talkgroup call receive an alert from all users in an emergency
and can view all members at any time, except for late joiners.
Depending on how your network operator has configured the service, you may be able to use the
Emergency button for initiating and canceling the emergency (toggle) or send a repeated emergency
alert after you have declared an emergency to automatically get the floor. A repeated emergency alert
by the same user is only sent to dispatchers. If your administrator has configured automatic call
initiation, each time you declare an emergency your microphone will unmute for a period of time (10
seconds) without your having to press and hold the PTT button.
For more information on who your configured primary and secondary emergency contacts are, see
the
Settings on page 147 section.
7.1
Emergency Icons
For more information on Emergency icons, see the
Emergency Icons on page 44 section.