Owner's Manual

Chapter 2: Application Installation and Getting Started
2.27
27
Logging In the First Time
Procedure:
1 Tap the Username or email field.
2 Type the PTT number or email using your on-screen keyboard.
NOTICE: Tap the Refresh icon (circular arrow icon) located in the upper right to clear all
values entered.
3 Tap the Password field.
4 Enter your temporary password using your on-screen keyboard.
NOTE: If you forgot your password, tap the Forgot Password? link and go to the
Forgetting Your Password on page 28 section.
5 On private devices, if you do not want to enter a user ID and password every time, tap the
Remember User checkbox.
6 Tap the Log In button to log in to the PTT application. The Update Password screen is
displayed.
7 If the application has been idle on the Log In screen for a while, you may see a timeout
error. Enter your user ID and password again. This security feature is intended to prevent
unauthorized access.
NOTE: A shared device session expires after 24 hours, or the amount of time
configured by your service provider, from the first time you log in. You need to log in
again each time the shared device session expires.
2.4.2
Setting Your Password
During the first login, you are prompted to enter your password. You need to re-enter it each time you
log in.
Prerequisites:
Make sure that your password meets the following requirements:
• At least 6 character
• At least 1 lowercase letter (a-z)
• At least 1 uppercase letter (A-Z)
• At least 1 number (0-9)
• At least one of these special characters: @ # $ % ^ & + =
NOTICE: Tap the Refresh icon (circular arrow icon) located at the upper right to clear all
values entered.
When and where to use:
You must set your password the first time you log in. Set your password to activate your account using
the following steps:
Procedure:
1 Tap the New Password field.
2 Type your password using your on-screen keyboard.
3 Tap the Confirm Password field and type your password using your on-screen keyboard.