Owner's Manual
Table Of Contents
- Intellectual Property and Regulatory Notices
- Document History
- Intellectual Property and Regulatory Notices. 2
- Contact Us. 3
- Document History. 4
- List of Figures 15
- List of Tables 17
- List of Procedures. 18
- Chapter 1: Introduction and Key Features 22
- Chapter 2: Application Installation and Getting Started 24
- Chapter 3: Navigating the Push-to-Talk Application 31
- Chapter 4: Network Connectivity. 52
- Chapter 5: User Information Display. 54
- Chapter 6: Making and Receiving PTT Calls 55
- Chapter 7: Emergency Calling and Alert (Optional) 67
- Chapter 8: Supervisory Override 75
- Chapter 9: Alerts 76
- Chapter 10: Real-Time Presence 78
- Chapter 11: History 80
- Chapter 12: Favorites 83
- Chapter 13: Contacts 86
- Chapter 14: Talkgroups. 92
- Chapter 15: Talkgroup Scanning 99
- Chapter 16: Map. 102
- Chapter 17: Integrated Secure Messaging 118
- Chapter 18: Video Streaming (Optional) 138
- Chapter 19: Airplane Mode. 144
- Chapter 20: Using Accessories and Bluetooth. 145
- Chapter 21: Settings. 147
- Chapter 22: Troubleshooting 161
- Chapter 23: Avatars 166
- Chapter 24: Glossary 167
- List of Figures
- List of Tables
- List of Procedures
- Instant Personal Alert (IPA)
- Missed Call Alert (MCA)
- Dynamic Area-based Talkgroups
- Broadcast Talkgroup Calling
- Contact and Talkgroup Management
- Device ID Management
- Emergency Calling and Alert
- Favorites
- Integrated Secure Messaging
- Location Tracking
- PTT Calling to Individuals and Talkgroups
- Real-time Presence
- Supervisory Override
- Talkgroup Scanning with Priority
- Video Streaming
- Wi-Fi Support
- 1.1
- 2.1
- Installation Prerequisites
- Downloading the PTT Application
- Searching
- Viewing User Information
- Receiving Calls
- Procedure:
- 6.2.1
- 6.2.2
- 6.2.3
- Figure 13: Nonbroadcaster Call History
- Figure 14: Broadcaster Call History
- 6.3
- Figure 15: Earpiece is ON
- Figure 17: Call Screen
- 6.4
- 6.5
- 6.6
- Receiving a PTT Call When on a Regular Phone Call
- 6.7
- Incoming PTT Calls with Background Mode Turned ON
- NOTE:
- Ongoing PTT Calls
- 6.8
- Joining a Missed Talkgroup Call
- 7.1
- 7.2
- NOTE:
- 7.2.1
- Procedure:
- 7.3
- 7.4
- 7.4.1
- Procedure:
- 7.4.2
- Procedure:
- 7.5
- 7.5.1
- 7.6
- 7.6.1
- Procedure:
- Figure 18: Contact Context Menu
- Figure 19: Emergency User Check
- 7.6.2
- 7.6.2.1
- 7.6.2.2
- Procedure:
- 7.7
- 7.7.1
- 7.7.2
- 7.7.3
- 7.7.4
- 7.7.5
- 8.1
- 8.2
- 9.1
- 9.1.1
- 9.1.2
- Procedure:
- IPA Behavior
- 9.2
- 9.2.1
- 9.3
- 9.4
- 10.1
- 10.1.1
- Meaning of Presence
- Calling Restrictions
- IPA Origination Restrictions
- 10.2
- Figure 20: Contacts
- Calling Restrictions
- Using Instant Personal Alerts for DND contacts
- Figure 21: History
- 11.2
- 11.3
- 11.4
- 11.5
- Making a PTT Call
- Adding a Contact
- Deleting History
- Clearing All History
- Deleting a Message
- Adding Favorite Contacts
- Removing Favorite Contacts
- Adding Favorite Groups
- Removing Favorite Groups
- Viewing Contact Details
- Deleting a Contact
- Viewing Talkgroups
- Viewing Talkgroup Details
- Adding a Talkgroup
- Editing Talkgroup Details
- Deleting a Talkgroup
- Turning Scanning ON or OFF
- Adding a Talkgroup to a Scan List
- Removing a Talkgroup from a Scan List or Changing the Scanning Priority
- Searching the Map
- 16.3
- 16.4
- 16.4.1
- Figure 27: My Location
- 16.4.2
- Figure 28: My Location
- 16.4.3
- Figure 29: My Location
- 16.5
- 16.5.1
- 16.5.1.1
- Figure 30: Groups with Location Capability
- Figure 31: Talkgroup Member Location
- Procedure:
- Figure 32: View a Talkgroup Member’s Location Details
- 16.5.1.3
- Procedure:
- Figure 33: View Talkgroup Member Location Details
- 16.5.1.4
- Procedure:
- Figure 34: Groups with Location Capability
- Figure 35: My Location
- 16.5.2
- 16.5.2.1
- Figure 36: Set Boundary Popover
- Figure 37: Boundary Preview
- Figure 38: Boundary ON
- Procedure:
- 16.5.2.3
- Procedure:
- 16.5.2.4
- 16.5.2.4.1
- Procedure:
- Figure 39: Set Boundary Popover
- 16.5.2.4.2
- Procedure:
- 16.5.2.4.3
- Procedure:
- 16.5.2.4.4
- Procedure:
- 16.5.2.4.5
- Procedure:
- 16.5.2.4.6
- Prerequisites:
- Procedure:
- 16.5.3
- Procedure:
- Figure 40: Map
- Figure 41: Create Quick Group from Map
- Figure 42: Create Quick Group from Map
- 16.5.3.1
- Procedure:
- 16.5.3.2
- NOTE:
- 17.1
- 17.2
- 17.2.1
- Procedure:
- Figure 43: Contact Context Menu
- Figure 45: Text Message Box
- 17.2.1.2
- Procedure:
- Figure 46: Text Box
- Figure 47: Edit a Quick Text
- Figure 48: Send a Quick Text
- 17.2.1.3
- Procedure:
- Figure 49: Text Box
- Figure 50: Select Quick Text
- Figure 52: Created Quick Text
- Figure 53: Send Quick Text
- 17.2.1.4
- Figure 55: Edit Quick Text
- Figure 56: Delete Quick Text
- Figure 57: Delete Quick Text Confirmation
- 17.2.1.5
- Procedure:
- Figure 58: History
- Figure 59: History Details
- 17.2.2
- 17.2.2.1
- Procedure:
- 17.2.3
- 17.2.3.1
- Procedure:
- 17.2.4
- 17.2.4.1
- Procedure:
- 17.2.4.2
- Procedure:
- 17.2.5
- 17.2.5.1
- 17.2.5.2
- 17.2.5.3
- Procedure:
- 17.2.6
- Sending a Location Message
- Receiving a Location Message
- 17.3
- 17.3.1
- Procedure:
- 17.3.2
- Procedure:
- 17.3.3
- Procedure:
- 17.3.4
- Procedure:
- 17.3.5
- Procedure:
- 17.3.6
- Procedure:
- 17.3.7
- Procedure:
- 17.3.8
- Procedure:
- 17.3.9
- Procedure:
- NOTE: You can access files from your device storage or other installed applications such as Apple iCloud, Dropbox, Google Drive, etc.
- 17.3.10
- Procedure:
- 18.1
- Minimizing a Video Call
- Making a Video Call to a Contact
- Making a Video Call to a Quick Group
- Making a Video Call to a Talkgroup
- Accessing the PTT Application Settings
- Missed Call Alert
- Activation Failures
- Restarting an Unresponsive PTT Application
Chapter 2: Application Installation and Getting Started
26
2.3.2.1
Activating the PTT Application Using a Wi-Fi network
Procedure:
1 Tap the AT&T EPTT Push-to-Talk icon under Apps to launch the PTT application.
NOTE:
When prompted, you must allow the application to access your location. The application
will not login if any of the other options (Only While Using the App, Use Once, or Don’t
Allow) are selected.
When prompted, you must allow the application to access the microphone.
When prompted, you must allow the application to send you notifications.
When prompted, you should allow the application to use Bluetooth
accessories.
2 Perform one of the following actions:
• Tap Yes to continue the activation process.
• Tap No to cancel the activation process.
A No Cellular Connection dialog is displayed.
3 Perform one of the following actions:
• Tap Enter Code to continue with the activation process.
• Tap Exit to exit the activation process.
4 Enter the activation code received from your administrator.
5 Tap OK to activate or tap Log In with Username. A Log In screen displays.
6 If activation fails, select Exit, which closes the application, and start over at Step 1. If your
administrator has provided you with a User ID and Password, tap Log In with Username and
continue to the
User ID and Password User Login on page 26 section.
7 The End User License Agreement (EULA) page is displayed. You must read and accept the
EULA to activate the PTT service on your phone.
8 If you agree to the EULA, tap Accept to activate the PTT service on the phone.
2.4
User ID and Password User Login
This section describes the steps you must take to log in to the Push-to-Talk (PTT) application when the
PTT service is using device ID management. Device ID Management increases security by requiring
users to enter a user ID and password and supports the ability for multiple PTT users to share a device
with another PTT user, for example, between shift workers.
NOTE: Device ID Management supports release 9.1 PTT applications and later. It is
required for cross-carrier users and tablet users.
Besides shift users, Device ID Management can also be used to log into multiple devices a user
may possess, for example, a tablet and a phone owned by the same user. However, the PTT user
can have only one active session at any time. Once logged in to one device, a session from another
previously logged in device is deactivated.
The user ID is either an email ID or a PTT number.